Question

假定你是李華，兩周前你從網(wǎng)上訂購(gòu)了一套英語(yǔ)書(shū)蟲(chóng)系列讀物（Bookworm Series），昨天才到貨，且包裝破損、數(shù)量不足。請(qǐng)就此向網(wǎng)店客服寫(xiě)郵件投訴。要點(diǎn)如下：
1．介紹購(gòu)物情況：
2．反映存在問(wèn)題：
3．提出解決方案。
注意：
1．詞數(shù)100左右：
2．可適當(dāng)增加細(xì)節(jié)，以使行文連貫；
3．開(kāi)頭和結(jié)尾已給出，不計(jì)入總詞數(shù)。
可能用到的生詞：投訴complaint n．
To whom it may concern,
                                                                                    
                                                                                     
Looking forward to your reply．
Li Hua

Answer 1

To whom it may concern,
I’m one of your customers. I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.
I’m sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint.
Looking forward to your reply.
Li Hua

試題分析：這是一篇提綱類(lèi)作文。假定你是李華，兩周前你從網(wǎng)上訂購(gòu)了一套英語(yǔ)書(shū)蟲(chóng)系列讀物（Bookworm Series），昨天才到貨，且包裝破損、數(shù)量不足。請(qǐng)就此向網(wǎng)店客服寫(xiě)郵件投訴。要點(diǎn)如下：1．介紹購(gòu)物情況：2．反映存在問(wèn)題：3．提出解決方案。需要寫(xiě)的內(nèi)容已經(jīng)粗略給出，需要我們翻譯成完整通順的句子，適當(dāng)添加些內(nèi)容，使文章更充實(shí)。寫(xiě)作時(shí)注意準(zhǔn)確運(yùn)用時(shí)態(tài)，上下文意思連貫，符合邏輯關(guān)系，不能出現(xiàn)文章脫節(jié)問(wèn)題。一定要給出自己的看法。盡量使用自己熟悉的單詞句式，同時(shí)也要注意使用高級(jí)詞匯和高級(jí)句型為文章潤(rùn)色。注意要求的詞數(shù)100詞左右，不要太多也不要太少。
【亮點(diǎn)說(shuō)明】I hope that you either return my money or deliver a new set of books to me.這里含有一個(gè)賓語(yǔ)從句。