Changsha,
Hunan Province
May 6, 2010
Dear editor,
Under China’s current educational system, there are those who do nothing but study. They of course are thought to be model students.
But I feel that there is another type of student who, perhaps not as diligent (勤奮的) as the first type, uses his time more efficiently and achieves a lot academically.
Last year, a classmate of mine was accepted by a top university. It surprised all of us. It was because, unlike most of us, he didn’t spend too much of his time studying.
When I asked him the secret of his success, he said that the key was properly and scientifically arranging his time.
“ I spent a lot of time keeping fit and as a result, I was able to better concentrate (集中) on my class work.”
The moral of the story is: it isn’t necessary to sit at your desk all day long to get high academic (學(xué)術(shù)) grades.
Yours,
Zhang Zishu
小題1:What does the letter-writer (a reader) think leads to the fact that many students do nothing but study?
A．The present educational system.B． People’s old ideas.
C．The teaching methods.D．The parents of these students.
小題2:It seems that this reader thinks        .
A．the first type of student is our model
B．the second type of students is our model
C．both types of students are worth learning from
D．neither of the two types of students are good
小題3: The secret of his classmate’s success was        .
A．properly and scientifically arranging his time
B．spending a lot of time studying
C．doing nothing but studying
D．playing all the time
小題4: The reader wrote the letter in order to        .
A．call on us to work even harder
B．cause people to think about how to study more efficiently
C．a(chǎn)dvise people to do research into his classmate’s success
D．criticize (批評(píng)) China’s educational system
小題5:What would be the best to stand for the letter-writer’s opinion?
A．Secret of success.
B．China’s educational system needs changing.
C．Work while you work and play while you play.
D．Keep fit first.

小題1:A
小題1:B
小題1:A
小題1:B
小題1:C
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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

High-quality customer service is preached(宣揚(yáng)) by many, but actually keeping customers happy is easier said than done.
Shoppers seldom complain to the manager or owner of retail store, but instead will alert their friends, relatives, co-workers, strangers and anyone who will listen.
Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde group and Wharton school.
“Storytelling hurts retailers and entertains consumers.” Said Paula Courtney, president of the Verde group. “The store loses the customer, but the shopper must also find a replacement.”
On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews. The resulting “snowball effect” can be disastrous to retailers.
According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronics customers.
The most common complaints include filled parking lots, cluttered(塞滿了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.
During peak shopping hours, some retailers solved the parking problems by getting moonlighting local police to work as parking attendants. Some hired flag wavers to direct customers to empty peaking spaces. This guidance got rid of the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.
Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, salespeople should be diplomatic and polite with angry customers.
“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly.” Said professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.
小題1:Why are store managers often the last to hear complaints?
A．Few customers believe the service will be improved.
B．Customers would rather relate their unhappy experiences to people around them.
C．Customers have no easy access to store managers.
D．Most customers won’t bother to complain even if they have had unhappy experiences.
小題2:Shop owners often hire moonlighting police as parking attendants so that shoppers         .
A．can find their cars easily after shoppingB．won’t have trouble parking their cars
C．can stay longer browsing in the storeD．won’t have any worries about security
小題3:What contributes most to smoothing over issues with customers?
A．Design of the store layout.B．Hiring of efficient employees.
C．Manners of the salespeople.D．Huge supply of goods for sale.
小題4:To achieve better shopping experiences, customers are advised to        .
A．voice their dissatisfaction to store managers directly
B．shop around and make comparisons between stores
C．settle their disputes with stores in a diplomatic way
D．put pressure on stores to improve their service

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

Everybody knows that words can carry messages. People communicate with words. Books, magazines, TV, radio and films all help us to communicate with others. They all help us to know what is going on in the world and what other people are thinking about.
Do you think you can communicate without words? A smile on your face shows you are happy or friendly. Tears in your eyes tell others that you are sad. When you put up your hand in class, the teacher knows you want to say something or ask a question. You shake your head, and people know you are saying “No”. You nod and people know you are saying “Yes”.
Other things can also carry messages. For example, a sign at the bus stop helps you to know which bus to take. A sign on the wall of your school helps you to find the library. Signs with arrows on doors tell you where to go in or out. Have you ever noticed that there are a lot of signs around you and that you receive messages from them all the time?
People can communicate in many ways without words. For example, an artist can use his drawings to tell about beautiful mountains, about the sea and many other things.
小題1: Which of the following statements is NOT true?
A．It is a most popular way for man to communicate with words.
B．Words are the only way for man to communicate.
C．Using radio is one of the ways for man to communicate.
D．TV can help people to know the world better.
小題2: Besides words, which can also be used to express oneself?
A．Sign language.B．Smile.
C．Head shaking.D．Nodding.
小題3: Which of the following signs is usually used to show you the direction?
A．Picture.B．A number.
C．A kind of color.D．An arrow.
小題4: According to the passage, how does an artist often express himself?
A．He writes articles.B．He gives reports.
C．He sings songs.D．He draws pictures.

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

To whom it may concern,
This letter describes the worst travel experience I have ever had．The problems we had were the result of poor management and thoughtless employees．Your airline should be ashamed of treating its  customers so poorly．
On January 5, we arrived in Denver from Houston and checked in for our next flight．It wasn’t long before the agent announced that our flight would be delayed because of a mechanical problem． The equipment was in Aspen, and they expected it to be repaired soon．
Soon shortly turned to much later, and during the delay, weather temporarily closed the Aspen airport．The weather cleared in Aspen and the plane took off very late for Denver．While it was in the air, the agent announced that the plane would be used for the next flight and that our flight was being cancelled．
This cancellation struck me as being unfair．There was a mad scramble （爭(zhēng)先恐后） as the 50 or so passengers scheduled for our flight fought for seats on later flights．When the dust settled, we were wait-listed on the 9’-00 flight the next morning．We had to spend the night in the airport．
Coming home was no better．Because of a mechanical problem, it looked like we would miss our connection in Denver．The agent assured us they would hold the Newark flight for us．Needless to say, the flight to Houston taxied out as we pulled into the gate．Arrangements were made for us to take the next flight, so we sat in the airport for 5 hours．When we finally arrived in Houston, our skis were missing．As of this writing, the skis have not been found．
Nothing you can do will make us feel better about our flights．If you are a responsible business, however, you will do what you can to see that passengers in the future are treated better．
With great displeasure,
Phyllis Dooley
小題1:When Phyllis wrote her letter, she felt ______．
A．tiredB．fooledC．a(chǎn)nnoyedD．a(chǎn)shamed
小題2:What was Phyllis’ destination when she left home on January 5?
A．Denver．B．Houston．C．Aspen．D．Not mentioned
小題3:What happened to Phyllis on her day coming home?
A．She took a taxi to Houston airport．
B．Her flight to Houston was cancelled．
C．Her flight was delayed for five hours．
D．She missed her connection in Denver．

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

 With the popularity of Harry Potter novels, the number of children applying to boarding schools has risen, many of them hoping to find their own version of Hogwarts. However, others have interpreted this trend as a reaction to longer working hours and the break up of more marriages. The boarding schools of fiction are presented as one long midnight feast with pillow fights making firm friendships. However, some people say the reality is children having more homesickness and a lack of individual attention. Modern boarding schools have done much to get rid of the image of the mass dormitories with 40 or more beds in one room, some going as far as providing private rooms with bathrooms. Similarly, they make great announcements for their academic advantage, particularly in light of the increase in exams, homework and university entrance requirements facing children wishing to succeed in the modern world.
Alongside these more conventional schools, two types of boarding schools have also become more popular recently. Sports academies and stage schools seek to cater for children with particular interests and talents, while so-called troubled-teens have been able to turn to a range of religious or wilderness schools to solve their problematic behavior.
Boarding schools allow children a safe space in which to accomplish greater control and independence over their daily lives. Teachers and staff can look after and support but they are unlikely to be over-protective. This can be a great preparation for university or for working away from home in later life as it provides an intermediate step between childhood and full independence.
However, Parents are a child’s most natural support and best role models to learn from. If they are separated from them for long periods of time, this may damage their relationship and leave the child feeling anxious or alone. Schools are unlikely to be able to copy the detailed knowledge of each individual child that a parent has and therefore cannot be as effective in supporting the child.
To sum up, boarding schools have both their advantages and disadvantages, so it is up to you to decide whether to send your children to boarding schools or not.
小題1:. What do we know from the passage?
A．More and more children go and visit Hogwarts on their own.
B．Pillow fights in boarding schools make firm friendships in reality.
C．More children want to go to boarding schools because of Harry Potter novels.
D．There aren’t special schools for the particularly talented children.
小題2: What kind of schools may be the most suitable for the so-called troubled-teens?
A．sports academiesB．Wilderness schools
C．Conventional schoolsD．Stage schools
小題3:We learn from Paragraph 4 that __________.
A．teachers of boarding schools are the best examples for children to learn from
B．children can be more independent if they are separated from their parents
C．parents know their children better than teachers of boarding schools
D．schools are much more effective than parents in supporting children
小題4: What is the author’s opinion of boarding schools?
A．NeutralB．NegativeC．PositiveD．Critical

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

When women sit together to watch a movie on TV, they usually talk simultaneously（同時(shí)的）about a variety of subjects, including children, men, careers and what’ s happening in their lives. When groups of men and women watch a movie together, the men usually end up telling the women to shut up. Men can either talk or watch the screen -- they can’ t do both -- and they don’ t understand that women can. Besides, women consider that the point of all getting together is to have a good time and develop relationships -- not just to sit there like couch potatoes staring at the screen.
During the ad breaks, a man often asks a woman to explain the plot and tell him where the relationship between the characters is going. He is unable, unlike women, to read the subtle body language signals that reveal how the characters are feeling emotionally. Since women originally spent their days with the other women and children in the group,  they developed the ability to communicate successfully in order to maintain relationships. For a woman, speech continues to have such a clear purpose: to build relationships and make friends. For men, to talk is to relate the facts.
Men see the telephone as a communication tool for sending facts and information to other people, but a woman sees it as a means of bonding. A woman can spend two weeks on vacation with her girlfriend and, when she returns home, telephone the same girlfriend and talk for another two hours.
There is no convincing evidence that social conditioning, the fact that girls’ mothers talked them more, is the reason why girls talk more than boys. Psychiatrist Dr Michael Lewis, author Social Behaviour and Language Acquisition, conducted experiments that found mothers talked to and looked at, baby girls more often than baby boys. Scientific evidence shows parents respond the brain bias of their children. Since a girl’ s brain is better organized to send and receive speech, we therefore talk to them more. Consequently, mothers who try to talk to their sons are usually pointed to receive only short grunts in reply.
小題1:While watching TV with others, women usually talk a lot because they       
A．a(chǎn)re afraid of awkward silence with their families and friends
B．can both talk and watch the screen at the same time
C．think they can have a good time and develop relationships
D．have to explain the plot and body language to their husbands
小題2: After a vacation with her girlfriend, a woman would talk to her again on the phone for hours in order to              .
A．experience the happy time againB．keep a close tie with her
C．recommend her a new scenic spotD．remind her of something forgotten
小題3:What does the author want to tell us most?
A．Women’ s brains are better organized for language and communication
B．Women love to talk because they are more sociable than men.
C．Men do not like talking because they rely more on facts.
D．Social conditioning is not the reason why women love talking.
小題4:Which of the following would be the best title for the passage?
A．Women Are Socially Trained to Talk
B．Talking Maintains Relationships
C．Women Love to Talk
D．Men Talk Differently from Women.

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

Wearing seat belt is，of course，the first step to safe driving．These additional measures might also save your life.
Count to three．Keeping up enough space between your car and others is extreme1y necessary．Jim Clark，a California driving instructor，suggests a least amount of three seconds’following distance．To figure this，pick an object on the roadside ahead．When the car in front of you passes it，start counting one-thousand-one,one-thousand-two，one-thousand-three．If you get to that object before you reach one-thousand-three，you don’t have three seconds of following time --- time needed to keep away from accidents．
Let followers pass．“If someone’s driving after you，get out of his way，”Clark advises．“You’re better of being safe than right．”
Expect the worst．In a study，the Federal Highway Administration(聯(lián)邦公路局)found that 68 percent of drivers do not come to a complete stop at stop signs．When you’re driving and see someone come near to a stop sing，assume the person’s not going to stop．
And when you stop at a crossing and another car comes near with its turn signal on，don’t take it true that the driver will turn．Instead，wait until he turns．He may have had the signal on for miles．
Stay outside．In crowd，multilane(多車道) traffic，drive in either the outside--left or outside--right lane．“That allows you somewhere to go if a problem develops,”traffic expert Francis Kenel says．“If you’re in the middle，all you can do is to pause from time to time．”
小題1:According to the text if you want to drive safely you should   ．
A．wear seat beltB．take some additional measures
C．a(chǎn)t least take 5 stepsD．count to three
小題2:When you finish counting“one-thousand-three",you have   ．
A．driven one thousand and three metresB．kept three seconds’distance from other cars
C．counted a lot of numbersD．kept a long distance from the object
小題3:What does the underlined word“assume”in Paragraph 4 probably mean?
A．Maybe．B．Guess．C．Ask．D．Suppose．
小題4:Mr．Kenel tells us while driving in multilane traffic_______.   
A．we’d better find somewhere to go
B．it will be better for us to drive in the outside lanes
C．it is safer to drive in the middle
D．we must drive on the left

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

“I usually put my mobile phone in my bag, and I often feel like it is ringing when there actually is no phone call. Now I always want to keep it in my hand, being afraid that I might miss important calls or messages,” Miss Liu tells her doctor.
Miss Gu, a news worker, has to take her mobile phone with her all the time so as not to miss any calls from her office or readers. Gradually, she started to experience a great “panic” about her mobile phone. “Every night when I’m about to fall asleep, I often wake up with a start, feeling that my phone is ringing. Although I’m sure that I have turned it off, I still feel that it is ringing, clearly.”
The above phenomenon is what we call “mobile-phone acouasm (幻聽(tīng))”. The mobile phone has now become a “new organ” in a white collar’s daily life, and “mobile-phone acouasm” has become a common phenomenon among office workers.
According to a report of China Youth Daily, “mobile-phone acouasm ” most likely results from people’s dependency on hi-tech products. It is associated with certain professions, such as salesmen, consultants and journalists. They use mobile phones almost continuously.
Constantly being in the “stand-by” mode, the strong psychological tension gives them acouasm. Meanwhile, a large number of this year’s graduates are joining the family of acouasm suffers due to the hard job-hunting experience.
“You know that the rings are not from your phone, but you always take it out and have a look. This is subconscious (潛意識(shí)) from your body sending you a signal, telling you that you must take a break to reduce your pressure,” Professor Sun Li from Huadong Normal University explains.
There are many ways to solve the problem. The professor says that the key is to deal with pressure from work. “This is just a kind of self-protection”; the most important thing is to find out the source of your pressure. And then take part in some activities that are not related to your work. You can do anything that can relax your body and mind.
小題1: According to the passage the phrase “mobile-phone acouasm” refers to          .
A．people’s being addicted to mobile phones
B．people’s feeling the unreal phone rings
C．mobile phones’ going wrong frequently
D．mobile phones’ disturbing people constantly
小題2:How does “mobile-phone acouasm ” come about ? 
A．Some mobile phones are in poor quality.
B．Some people develop the dependency on mobile phones.
C．Some people listen to the music on mobile phones too much.
D．Something is wrong with some people’s hearing.
小題3:What kind of people are more likely to suffer from “mobile-phone acouasm” ?
A．Those who use mobile phones too often.
B．Those who like mobile phones very much.
C．Those who lead a busy life.
D．Those who lead a free life.
小題4:What is the most important measure to deal with “mobile-phone acouasm ” ? 
A．To buy a mobile phone of good quality.
B．To turn off your mobile phone.
C．To get rid of pressure from work.
D．To have your ears examined regularly.

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：完形填空

When I was 11, my grandfather began to teach me how to drive. I was a fast learner. At 16, I was already a   1  driver. However, when I passed into adulthood, I began to get speeding tickets. For me, this did not reflect one’s   2  as a driver. So I   3  to drive as fast as I could.
Then in September of 2005, I received a letter   4 my presence to discuss my future   ___5  rights. As I sat down, a man began to unfold my file. I was   6  to see my record was five pages long. The man gave me two   7 . I could turn in my   8  and not drive for three months or continue driving, but without tickets for one year. With two kids and a busy practice, I went with the second choice.
After the meeting, I had lunch with my friend, Nick. He noticed that my eating habits        ___9  my driving habits. Nick told me that my attention was   10  paid to the destination and not the process of getting there. The car gives fun, allowing me to get to my   __11  much faster. However, after reaching it, I was never truly satisfied because I   12_  the messages and lessons of the journey.
After the two  13 , I began to transform myself. I now enjoy driving, often taking the most scenic route. I have also slowed my   14  down, enjoying each bite as I go. Learning   15  is really a big lesson for me.
1. A. lucky         B. skilled         C. careless          D. poor
2. A. interest          B. belief            C. ability              D. character
3. A. stopped       B. wanted           C. began             D. continued
4. A. requesting        B. hoping           C. suggesting        D. planning
5. A. driving           B. swimming          C. diving               D. living
6. A. disappointed  B. depressed         C. surprised        D. terrified
7. A. tickets           B. choices           C. letters           D. pages
8. A. license           B. money            C. evidence          D. file
9. A. affected      B. matched           C. suited           D. caused
10. A. totally          B. partly            C. slowly           D. slightly
11. A. destination  B. process           C. place            D. journey
12. A. understood   B. lacked            C. gained           D. ignored
13. A. surveys      B. events            C. debates           D. arguments
14. A. working      B. driving           C. walking          D. eating
15. A. honesty      B. understanding     C. patience         D. carelessness

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