My son starts school today. It's going to be        and new to him for a while. And I wish you would sort of treat him       . You see,       , he's been king of his own room. He’s been        of the back yard. I have always been around to        his wounds, and to comfort his feelings. But now things are going to be       .
This morning, he is going to walk down the front steps, wave his hand and start on his great        that will probably include wars and tragedy and sorrow. To live his life in the world he has to live in        faith and love and courage.     , World, I        you would sort of take him by the hand and teach him that things he will have to know. Teach him, but gently, if you can. Teach him that for every scoundrel (惡棍) there is a hero; that for every dishonest politician, there is a        leader; that for every enemy there is a friend. Teach him the wonders of       . Give him quiet time to        the mystery of birds in the sky, bees in the sun, and flowers on the green hills. Teach him it is far more honorable to fail than to       . Teach him to        his own ideas,        everyone else tells him he is wrong. Teach him to sell his strength and brains to the highest bidder（出價(jià)人）, but never to put a price on his       . Teach him to close his ears to a howling mob（暴徒） and to stand and        if he thinks he's right. Teach him gently, World, but don't        him, because only the        of fire makes fine steel. This is a big order, World, but see what you can do. He is such a nice little fellow.
小題1:
A．interestingB．frighteningC．excitingD．strange
小題2:
A．carefullyB．gently C．strictlyD．slowly
小題3:
A．in the pastB．from now onC．up to nowD．now and then
小題4:
A．bossB．childC．pupilD．caretaker
小題5:
A．protectB．repairC．treatD．find
小題6:
A．toughB．differentC．difficultD．upset
小題7:
A．marchB．studyC．a(chǎn)dventureD．research
小題8:
A．has to learnB．is full ofC．meansD．will require
小題9:
A．SoB．HoweverC．AndD．Or
小題10:
A．wishB．requestC．orderD．hope
小題11:
A．determined B．satisfyingC．hardworkingD．devoted
小題12:
A．booksB．families C．worldD．friendship
小題13:
A．deal withB．talk aboutC．think overD．a(chǎn)bsorb in
小題14:
A．succeedB．defeatC．cheatD．compete
小題15:
A．come up withB．put forwardC．be proud ofD．have faith in
小題16:
A．a(chǎn)s ifB．even ifC．in spite ofD．the moment
小題17:
A．heart and soulB．bad behaviorC．expensive shoesD．high grades
小題18:
A．a(chǎn)rgueB．expressC．helpD．fight
小題19:
A．praiseB．spoilC．criticizeD．push
小題20:
A．heatB．burnC．testD．exercise

小題1:D
小題2:B
小題3:C
小題4:A
小題5:B
小題6:B
小題7:C
小題8:D
小題9:A
小題10:A
小題11:D
小題12:A
小題13:C
小題14:C
小題15:D
小題16:B
小題17:A
小題18:D
小題19:B
小題20:C

試題分析：本文是一位母親因?yàn)樽约旱膬鹤蛹磳⑻と肷鐣?huì)而給世界寫的封信。希望自己的孩子養(yǎng)成良好的習(xí)慣。字里行間都充滿著母親的睿智和母親對(duì)孩子的深沉母愛。
小題1:考查形容詞辨析：A. interesting有趣的，B. frightening令人害怕的，C. exciting令人興奮的，D. strange奇怪的，從下文的：new to him for a while.可知?jiǎng)倓偵蠈W(xué)對(duì)兒子來(lái)說(shuō)有點(diǎn)陌生和新奇，選D
小題2:考查副詞辨析：A. carefully仔細(xì)地，B. gently溫柔地，C. strictly嚴(yán)格地，D. slowly慢地，我希望你能溫柔的對(duì)待他，選B
小題3:考查詞組辨析：A. in the past過(guò)去，B. from now on從現(xiàn)在起，C. up to now直到現(xiàn)在，D. now and then不時(shí)，時(shí)而，從下文的：he's been king of his own room.可知直到現(xiàn)在他一直是他自己房間的國(guó)王，選C
小題4:考查名詞辨析：A. boss老板，B. child兒童，C. pupil學(xué)生，D. caretaker看門人，看管著，守護(hù)者，選用和king并列的詞，可知他一直是后院的老板，選A
小題5:考查動(dòng)詞辨析：A. protect保護(hù)，B. repair修理，C. treat對(duì)待，D. find發(fā)現(xiàn)，從下文的：and to comfort his feelings.可知我一直在他身邊修復(fù)他的傷口，選B
小題6:考查形容詞辨析： A. tough困難的，B. different不同的，C. difficult困難的，D. upset難過(guò)的，因?yàn)閮鹤右蠈W(xué)了，所以事情都不同了，選B
小題7:考查名詞辨析：A. march行軍，B. study學(xué)習(xí)，C. adventure冒險(xiǎn)，D. research調(diào)查，從下文的：that will probably include wars and tragedy and sorrow.可知是兒子要開始探險(xiǎn)了，選C
小題8:考查詞組：A. has to learn不得不學(xué)習(xí)，B. is full of充滿，C. means意味著，D. will require將要求，為了在他不得不生活的地方生活需要信念，愛，和勇氣。選D
小題9:考查連詞：A. So那么，B. However無(wú)論怎樣，C. And并且，D. Or或者，前面講的是世界要對(duì)兒子溫柔的理由，是因果關(guān)系，選A
小題10:考查名詞辨析：A. wish希望，B. request要求，C. order命令，D. hope希望，從下文的：you would sort of take him by the hand可知和虛擬語(yǔ)氣would do連用，用wish，選A
小題11:考查形容詞辨析：A. determined有決心的，B. satisfying 令人滿意的，C. hardworking勤奮的，，D. devoted忠實(shí)的，熱愛的，投入的，對(duì)每一個(gè)不誠(chéng)實(shí)的政治家，都有一個(gè)忠誠(chéng)的領(lǐng)導(dǎo)人，選D
小題12:考查名詞辨析：A. books書，B. families家庭，C. world世界，D. friendship友誼，教給他書本上的奇跡，選A
小題13:考查動(dòng)詞短語(yǔ)辨析：A. deal with處理，B. talk about談?wù)摚珻. think over仔細(xì)思考，D. absorb in吸收，給他時(shí)間仔細(xì)思考天空中鳥的神秘，選C
小題14:考查動(dòng)詞辨析：A. succeed成功，B. defeat擊敗，C. cheat欺騙，D. compete競(jìng)爭(zhēng)，交給他失敗要比欺騙更光榮，選C
小題15:考查動(dòng)詞短語(yǔ)辨析：A. come up with提出，想出，B. put forward提出，C. be proud of以…為榮，D. have faith in相信，從下文的： 36   everyone else tells him he is wrong.可知讓他相信自己的決定，選D
小題16:考查連詞：A. as if好像，B. even if甚至，C. in spite of雖然，D. the moment當(dāng)…時(shí)候，即使每個(gè)人都說(shuō)他是錯(cuò)的，選B
小題17:考查詞組：A. heart and soul身心，B. bad behavior不好的行為，C. expensive shoes  貴的鞋子，D. high grades高分，從前面的句子：Teach him to sell his strength and brains to the highest bidder（出價(jià)人），可知媽媽希望孩子不要出賣自己的靈魂，選A
小題18:考查動(dòng)詞辨析：A. argue爭(zhēng)論，B. express表達(dá)，C. help幫助，D. fight打斗，斗爭(zhēng)，如果他認(rèn)為是對(duì)的，就站起來(lái)和他斗爭(zhēng)。選D
小題19:考查動(dòng)詞辨析：A. praise  表?yè)P(yáng)，B. spoil寵壞，C. criticize批評(píng)，D. push推動(dòng)，從前面的句子：. Teach him gently,可知媽媽希望世界溫柔的教孩子，但不要寵壞孩子，選B
小題20:考查名詞辨析：A. heat加熱，B. burn燃燒，C. test檢驗(yàn)，D. exercise練習(xí)，鍛煉，只有大火的考驗(yàn)才能成就好鋼，選C
練習(xí)冊(cè)系列答案
相關(guān)習(xí)題

科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

How to deal successfully with a child who shows outstanding musical ability？It’s not always clear how best to develop and encourage his gift.Many parents may even fail to recognise and respond to their children’s need until frustration explodes into difficult or uncooperative(不合作的) behaviour.And while most schools are equipped to deal with children who are specially able in academic subjects，the musically gifted require special understanding which may not always be available in an ordinary school—especially one where music is regarded as a secondary activity.Such children may well benefit from the education offered by a specialist music school.
The five music schools in Britain are a relatively recent introduction.They aim to provide an environment in which gifted children aged between seven and eighteen can develop their skills to the full under the guidance of professional musicians.
Children at specialist music schools spend between one third and one half of an average day on musical activities，for example，individual lessons，orchestras，chamber(室內(nèi)音樂(lè)的) groups，voice training，conducting and theory.They also spend several hours a day practising in properly equipped private rooms，sometimes with a teacher.The rest of their time is taken up with the subjects：English，maths，basic sciences and languages.All five British specialist schools are independent，classes are small by normal school standards，with a high teacher/pupil ratio(比率)．Most children attending specialist schools tend to be boarders，leaving home to live，eat and sleep full­time at school.
What are the disadvantages？An obvious problem is the cost；the fees are high(￡12,000­￡17,000 a year for boarders)．However，each school will make every effort with scholarships and other forms of financial assistance，to help parents of outstandingly gifted children to find the necessary fees.Secondly，not all parents want to send their children to boarding school，especially at a very early age.Almost all the directors of the specialist schools express doubts about the wisdom of admitting children as young as seven into such an intense and disciplined(守紀(jì)律的) environment.They stress，however，that their main aim is to turn out “rounded and well­balanced” individuals.
There is little doubt that setting musically gifted children apart from an early age can cause stress.Early signs of musical ability may disappear in their teenage years，while natural competitiveness and the pressure to succeed can lead to a deep sense of failure.But all specialist schools do keep a close watch on the progress of individual pupils，and offer help and advice if needed.
小題1:If a child’s musical ability is not recognized，________.
A．the child may misbehave
B．the ability may fade away
C．the child may lose interest
D．the parents may become anxious
小題2:What problem may musically gifted children face in ordinary schools?
A．Their academic work may suffer.
B．Schools lack musical equipment.
C．Music is not seen as an important subject.
D．Parents and teachers do not work together.
小題3:What makes specialist music schools different from other schools?
A．Their working day is longer.
B．A range of musical training is offered.
C．More than half the day is spent on music.
D．The children have mostly one­to­one lessons.
小題4:What do most school directors see as a possible disadvantage for pupils?
A．Poor children may not be included.
B．They may lose their individuality.
C．There may be a discipline problem.
D．They may not be mature enough on arrival.

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

After students come home from a tiring day at school, they tend to worry a lot about their homework.
Whether students are working on English or chemistry homework, they are simply working on the assignment in order to get it done, attempting to memorize the concepts for the time being and do not absorb any of the information afterward. Students are wasting their time on insignificant assignments rather than effectively using that time to achieve other accomplishments. According to www.dailymail.com, many parents are concerned that homework is being assigned rather than being used to integrate (整合) what teachers are covering in the classroom. In their eyes, if less homework is assigned, students would have much less stress and could focus more on their passions and hobbies.
Homework gets in the way of participating in community service events as well as opportunities for getting a job or being a part of an extra-curricular activity. These responsibilities are important for teenagers to take on because they prepare the teenagers for the "real world." Without the proper exposure to work that is not school related, students will find themselves lost after they graduate. If homework were no longer given, students would have a lot more time to mature in other fields rather than being educated only on academics.
In spite of the fact that teachers want students to do better on tests and absorb the material that they are teaching, homework is not accomplishing its purpose. Because school is becoming increasingly more competitive and challenging, homework is becoming a setback rather than extra practice. Its removal would benefit the well being of teenagers as well as encourage them to get out in the "real world" and discover themselves instead of staring at a pile of assignments.
小題1:Students are wasting their time on insignificant homework because
A．they are working on it carelessly and hurriedly
B．they attempt to get only part of the information memorized
C．they spend too much time doing it without understanding
D．they fail to take in the information after finishing it
小題2:Many parents think that teachers should ______.
A．help students integrate the homework
B．simplify what they teach in the classroom
C．reduce homework to develop students' own interests
D．a(chǎn)ssign more effective homework for students
小題3:From the third paragraph, we can infer that homework might ______.
A．leave students lack of job opportunities
B．make students lose the sense of responsibilities
C．weaken students' social adaptation ability
D．cause students to feel lost after graduation
小題4:The author insists that homework should be ______.
A．made simpler and easier
B．completely cancelled
C．connected with social activities
D．switched over to subject competitions

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

London has always been known for its "black fogs". In the winter of 1952, a milky white fog rolled into the city. As the smoke poured into the air, it was so hard to see that people had to walk in front of the buses to guide them. In this way, the most serious air pollution disaster in history began. When it was over, more than 4,000 people had been killed by the thick black smog.
New York City has had several London-type smogs since 1950. Each time, 100 to 400 deaths were caused by the smog. Although these smogs were not as deadly as London's, New York City has the worst air pollution problem in the United States.
In all the killer smogs, factories and homes poured smoke and fumes into the air from the furnaces. The chemical fumes combined with the water droplets in the fog to form harmful substances. These substances caused the illness of those who breathed the polluted air.
Usually, such harmful fumes rise into the upper air and are blown away by the wind. But sometimes there is an unusual weather condition called a temperature inversion. A layer of cold air remains near the ground as smoke and fumes pour into it. This is covered by an upper layer of warm air that acts like a lid. It prevents the polluted cooler air from rising. The harmful fumes pile up and make people ill. The smog may be so thick that airports are closed and chains of collisions occur on the highways.
Another type of smog occurs in Los Angeles. Here the weather may be clear and sunny. But stinging eyes and dry coughs show that harmful chemicals fill the air. The smog is due to invisible gases, mostly from automobile exhaust. Because these chemicals are changed by the sun high up in the air, it is called photochemical smog. It contains automobile exhaust fumes and nitrogen oxides changed by the sun's rays. Added to these are sulfur dioxide and other fumes from factories and oil refineries. Photochemical smog is found in many large cities all over the world.
Killer smogs don't happen very often, fortunately. But in Beijing, a combination of automobile exhaust fumes, home furnace smoke, and factory waste gases pours into the air. This may also happen in the suburbs, or out in the country, where large factories have been built. A number of harmful substances have been found in the air there. When these substances are breathed in day after day, the health of the population is affected.
小題1:Why do people call this phenomenon "black fog"?
A．It is black and dirty.
B．It can affect the health.
C．It can kill people.
D．It is too thick for people to see something.
小題2:What can reduce the air pollution according to the passage'?
A．Water.B．Wind.C．The sun.D．Cold air.
小題3:When photochemical smog happens in the city,          .
A．many people will be killed
B．black smoke may pour into the air
C．the weather may be fine
D．people have to walk to work
小題4:From the passage we know that the most serious black smog disaster took place in    .
A．LondonB．New YorkC．Los AngelesD．Beijing

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

According to the US Geological Survey, about seven million earthquakes strike worldwide every year—but fortunately, only about 1500 of these are of a magnitude(震級(jí)) of 5 or greater on the Richter scale. Certain areas, such as California and Japan, are more prone to earthquakes than others. Although the chance of being caught in “The Big one” is remote, it’s wise to be prepared if you live in a region where earthquakes are common.
Educate your family about earthquakes before a big one strikes. For example, they need to know to take shelter in a doorway or under a strong object if indoors, and never to run outdoors if they are inside. If outside, they need to know to stay away from power lines and buildings where objects could fall.
Teach family members how to turn off gas or water lines or electrical power that may need to be shut off after a quake if severe damage occurs.
Develop a plan. Where will your family meet in the event of a disaster? What if some people are at work or school? How will you know if they are safe? Where will you all meet up?
Pack a preparedness kit(衣物裝備) and keep it in a safe location. In a major earthquake, it’s possible that you won’t be able to get into your house. Keep supplies in your car trunk or an outside storage shed if possible. Pack whatever your family is likely to need, enough for three days to a week, including food, water, medication, first aid and personal hygiene supplies, flashlights, a portable radio, blankets, clothes and shoes, cash, or camp stove, candles, matches or lighters, and a whistle.
Consider earthquake insurance for your home if you live in an earthquake-prone area. Regular homeowner’s insurance doesn’t cover earthquake damage.
小題1:The underlined words “prone to ” in paragraph 1 can be replaced by___________.
A．likely to sufferB．frequent to explore
C．regular to measureD．impossible to experience
小題2:According to the passage, if you are outside in an earthquake, you should_________.
A．stay where you areB．hide under a big tree
C．a(chǎn)void power linesD．sit on the ground
小題3: We can learn from the passage that_________.
A．a(chǎn)bout 1,500 earthquakes happen every year
B．people should store some clothes in their houses in advance
C．family members should meet in their home after an earthquake
D．people suffering earthquakes often should buy earthquake insurance
小題4:What would be the best title for the passage?
A．How to Keep Safe in an Earthquake
B．How to Prepare for an Earthquake
C．Who Can Help Us After an Earthquake?
D．Where Is an Earthquake-prone Area?

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：不詳 題型：完形填空

Yu Bingbing is a 28­year­old market research manager. When she is ____ her way to work each morning, she cannot help feeling ____ about whether she has locked the door of her apartment and ____ off the gas.
“I'm usually ____ with these feelings for the entire day，” Yu said. Working at an international pharmaceutical(制藥的) firm, Yu looks older than she is and her heavily made­up face always has a(n) ____ look. “Since I have been ____ to a managerial position, I lose my temper with my parents and husband more frequently just because of some ____ things，” she said, adding that ____ wrinkles and acne(粉刺) on her face have irritated her even more, and even luxury cosmetics cannot ____ her.
“I have to work six days a week and don't even have extra off­time when I'm sick，” she said. “I have to ____ myself to become a workaholic since the competition in my company is really ____ and I also have to pay a 5,000 yuan monthly mortgage, besides saving a certain amount of money for my ____ baby.”
Life is like riding on a ____ for Yu and many other members of China's post­80s generation, the first generation ____ after the ____ of the family­planning policy and the group to benefit ____ from the country's opening up policy and its booming economy.
Being the only child in their family, and without much to trouble them during their youth, most of them were taken good care of or even ____ by their parents and grandparents.
Having such a ____ carefree youth—when this generation reached ____ and had to ____ with soaring(猛增的) prices, the high cost of raising children and intense competition in the workplace—they suffered a rude awakening.
According to statistics, the population of China's post­80s generation is over 200 million. The media usually refers to them as “slaves” to property, credit cards, children and marriage.
小題1:
A．onB．inC．a(chǎn)tD．off
小題2:
A．unsure B．doubtfulC．a(chǎn)nxiousD．a(chǎn)ngry
小題3:
A．turnedB．tookC．gotD．run
小題4:
A．wrestlingB．goingC．a(chǎn)ssociatingD．keeping
小題5:
A．worriedB．exhaustedC．sadD．terrible
小題6:
A．promotedB．risenC．putD．occupied
小題7:
A．unhappyB．unimportantC．badD．household
小題8:
A．bigB．manyC．heavyD．slight
小題9:
A．helpB．decorateC．benefitD．beautify
小題10:
A．makeB．pushC．pullD．encourage
小題11:
A．fierceB．severeC．strongD．huge
小題12:
A．plannedB．preparedC．behavedD．grown
小題13:
A．bikeB．horseC．roller­coasterD．line
小題14:
A．bornB．raisedC．startedD．suffered
小題15:
A．practiceB．introductionC．completionD．influence
小題16:
A．muchB．mostC．a(chǎn)pproximatelyD．little
小題17:
A．lovedB．protectedC．a(chǎn)voidedD．spoiled
小題18:
A．likelyB．seriouslyC．greatlyD．relatively
小題19:
A．childhood B．youthC．a(chǎn)dulthoodD．mid­life
小題20:
A．copeB．meetC．talkD．share

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

In the last couple of years, there has been a craze about time­traveling TV series in China.This year, it seems like the South Korean drama writers have fallen in a deep, neverending love with the time­travel trend.
Rooftop Prince
A prince from the Joseon era (18th century), Lee Gak is catapulted 300 years forward into the future in Seoul 2012 with his entourage(隨從) when he tries to investigate the suspicious circumstances which surround the death of the woman he loves.In the present, he finds a young woman who looks exactly like his beloved crown princess.
Queen In­hyun's Man
The drama, set during the Joseon era, features the hero Kim Boong­do as he tries to restore the exiled Queen In­hyun.It is in this time period he is given the time­traveling power that transports him to the future world where he makes friends with an actress playing the role of Queen In­hyun for a drama in her time.
Dr Jin
Jin Hyuk is a genius neurosurgeon.Through a mysterious power, Jin finds himself transported back in time 150 years.He begins treating people there, but the lack of equipment and medical knowledge of the period forces him to seek new ways to aid the sick.Through this challenging process, Jin eventually becomes a genuine doctor.
Operation Proposal
Kang Baek­ho realizes that he falls in love with his best friend, Ham Yi­seul, on the day of her wedding to another man.He travels back in time to various events of their lives hoping to change the outcome of their relationship.Will Kang be able to change the course of their future?
小題1:Which of the following words can replace “catapulted” in Paragraph 2?
A．Captured.B．Transported.
C．Traveled.D．Deserted.
小題2:What do the three TV series have in common?
A．They are all about love.
B．They all describe what happened in ancient times.
C．They are all based on true stories.
D．They all feature time­travel.
小題3:If you are interested in prince and princess story, which will you turn into?
A．Rooftop Prince.B．Queen In­hyun's Man.
C．Dr Jin.D．Operation Proposal.

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

Brenda Linson never goes anywhere without an empty spectacles case. It is as vital to her as her purse. Yet, she doesn’t wear glasses. The reason she cannot do without it is that she cannot read and she cannot write. If ever she gets into any situation where she might be expected to do either of these things, she fishes around in her bag for the spectacles case, finds it’s empty, and asks the person concerned to do the reading for her. Until a few months ago hardly anybody knew about her problem. Her husband didn’t know and her children didn’t know. The children still don’t.
She had many tactics for hiding her difficult—for example, never lingering near a phone at work, in case she had to answer it and might be required to write something down.
It has never occurred to the children that their mother cannot read. She doesn’t read them stories, but then their father doesn’t either, so they find nothing surprising in the fact. Similarly they just accept that Dad is the one who writes the sick notes and reads the school reports. Now that the elder boy Tom is quite a proficient reader, Brenda can skillfully get him to read any notes brought home from school simply by asking,“What’s that all about, then?”
Brenda’s husband never guessed the truth in ten years of marriage. For one thing, he insists on handling all domestic correspondence and bills himself. A salesman for a large company, he travels a great deal and so is not around so much to spot the truth. While he’s away Brenda cores with any situations by explaining that she cannot do anything until she’s discussed it with her husband.
Brenda was very successful in her job until recently. For the last five years she had worked as waitress at an expensive restaurant, and had eventually been promoted to head waitress. She kept the thing a secret there too, and got over the practical difficulties somehow.
小題1: Brenda’s children have never found out about her problem as__________.
A．she isn’t often at home.
B．they are too young to guess the truth.
C．they find it normal to ask their father for everything.
D．they think it natural that short-sighted people like their mother don’t do much reading or writing.
小題2:What most probably made Brenda try hard to hide her difficulty?
A. Her desire to be successful in her job.          
B. Her fear of losing face.
C. Her deceitful nature.                        
D. Both A and B.
小題3:Of the following suggested titles, which is the most appropriate?
A．Brenda and Her Family
B．A Woman Who Doesn’t Wear Glasses
C．A Woman with an Empty Spectacles Case
D．The Miserable Life of a Waitress

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

The airline lost your baggage. The hotel laundry(洗衣房) ruined your favorite shirt. The taxi driver overcharged you. When you're abroad, sometimes things go wrong. Now you can do something about it! Use these tips when you want to express an effective complaint in English.
No matter how unfair the situation, it's best to phrase your complaint politely. In English, you'll sound more polite if you use indirect language. Here are some examples:
“I'm sorry to bother you...” Starting a complaint like this puts the listener who may have heard many complaints that day at ease. Use this phrase if the situation isn't that serious. For example, "I'm sorry to bother you, but I wanted a baked potato, not fries."
“Can you help me with this?” Everyone would much rather be asked to do something than told! So try phrasing your complaint as a request for help: "Can you help me with this? My shirt came back from the laundry without buttons."
“I'm afraid there may be a misunderstanding.” This is a polite way of saying, "Your information is wrong. Please fix it now." You'll most likely use this phrase if you made reservations(預(yù)定) for a flight, hotel or restaurant, and when you arrive, it's not what you expected. For example, "I'm afraid there may be a misunderstanding. I requested a non-smoking room."
“I understand it's not your fault...” Often when you make a complaint, you deal with a person who was not directly responsible for the problem. But the problem isn't your fault, either! This phrase is helpful when you need swift action. Tell the person you're dealing with you understand they're not at fault and then directly state the problem: "I understand it's not your fault, but the airline promised they would deliver my baggage yesterday."
“Excuse me, but I understood that...” Using this phrase lets the person know you're well-informed and are suspicious they might be trying to take advantage of you. Don't say, "Hey! You're trying to cheat me!" Instead, start indirectly by stating what you know to be true: "I understood that the taxi ride to the airport was only 25 dollars." Then give them an opportunity to do the right thing.
小題1:What’s the purpose of this passage?
A．To give an introduction of life abroad.
B．To give suggestions on how to learn English.
C．To offer advice on giving complaints in English.
D．To offer guides to those who travel around the world.
小題2:According to the passage, if we meet an unfair situation, we’d better                 .
A．state our complaints politely
B．go for the police immediately
C．use indirect language to hurt people
D．fight against the one who is responsible
小題3:Why should we start a complaint with polite phrases?
A．Because the situation is never serious.
B．Because the listener may not speak English.
C．Because it can help solve the problem more easily.
D．Because we should be always in good manners abroad.
小題4:Several effective complaints in English are mentioned above EXCEPT        .
A．“Can you help me with this?”
B．“I understand it’s not your fault.”
C．“Hey! You’re trying to cheat me!”
D．“I’m afraid there may be a misunderstanding.”

查看答案和解析>>

同步練習(xí)冊(cè)答案