Everyone in business has been told that success is all about attracting and retaining(留住) customers. It sounds simple and achievable. But,   41   , words of wisdom are soon forgotten. Once companies have attracted customers they often    42   the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers     43    become carried away. They forget what they regard as the boring side of business---    44   that the customer remains a customer.
     45   to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the    46     company loses between 10 and 30 percent of its customers every year. In constantly changing    47    , this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost.
Only now are organizations beginning to wake up to these lost opportunities and calculate the   48  implications.     49    the number of customers a company loses can make a big    50   in its performance. Research in the US found that a five percent decrease in the number of defecting(流失的) customers led to    51   increases of between 25 and 85 percent.
In the US, Domino’s Pizza estimates that a regular customer is     52    more than five thousand dollars over ten years. A customer who receives a poor quality product or     53    on their first visit and    54     never returns, is losing the company thousands of dollars in   55    profits (more if you consider how many people they are likely to tell about their bad experience).
The logic behind cultivating customer   56    is impossible to deny. “In practice most companies’ marketing effort is focused on getting customers, with little attention paid to     57   them”, says Adrian Payne of Cornfield University’s School of Management. “Research suggests that there is a close relationship between retaining customers and making profits.     58     customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price    59   , and may provide free word-of-mouth advertising. Retaining customers also makes it   60  for competitors to enter a market or increase their share of a market.”
小題1:
A．in particularB．in realityC．a(chǎn)t leastD．first of all
小題2:
A．emphasizeB．doubtC．overlookD．believe
小題3:
A．tend toB．contribute toC．a(chǎn)ppeal toD．devote to
小題4:
A．denyingB．ensuringC．a(chǎn)rguingD．proving
小題5:
A．MovingB．HopingC．Starting D．Failing
小題6:
A．a(chǎn)verageB．ordinaryC．normalD．usual
小題7:
A．marketsB．tastesC．prices D．expenses
小題8:
A．culturalB．socialC．financial D．economical
小題9:
A．Cutting upB．Cutting throughC．Cutting in D．Cutting down
小題10:
A．promise B．planC．mistake D．difference
小題11:
A．costB．opportunityC．profit D．budget
小題12:
A．worthyB．worthC．valueD．price
小題13:
A．serviceB．deliveryC．orderD．promotion
小題14:
A．a(chǎn)s a resultB．on the wholeC．in conclusion D．on the contrary
小題15:
A．hugeB．potentialC．extra D．reasonable
小題16:
A．beliefsB．loyaltyC．interestD．habits
小題17:
A．a(chǎn)lteringB．understandingC．keepingD．a(chǎn)ttracting
小題18:
A．EstablishedB．AssumedC．Respected D．Unexpected
小題19:
A．SensitiveB．friendlyC．flexibleD．a(chǎn)greeable
小題20:
A．unfairB．convenientC．difficult D．essential

小題1:B
小題2:C
小題3:A
小題4:B
小題5:D
小題6:A
小題7:A
小題8:C
小題9:D
小題10:D
小題11:C
小題12:B
小題13:A
小題14:A
小題15:B
小題16:B
小題17:C
小題18:A
小題19:A
小題20:C
文章講述了很多公司把很多精力放在了吸引顧客的方面卻很少去關注如何留住老客戶。文章講述了留住老客戶的重要性。
小題1:B 短語辨析。A尤其；B實際上；C至少；D首先；這里是指事實上，明智的話經(jīng)常被忘記。
小題2:C 代詞辨析。這里是指這家公司忽視了另外一方面。
小題3:A 上下文串聯(lián)。管理者往往會變得忘乎所以。
小題4:B 上下文串聯(lián)。這里是指他們忘記了要保證顧客還是顧客。
小題5:D 上下文串聯(lián)。這里是指不能留住顧客和吸引顧客會讓公司失去很多。
小題6:A 形容詞辨析。這里是指每個公司評價每年損失百分之10-30的顧客。
小題7:A 名詞辨析。這里是指在不斷變化的市場上，這是常有的事情。
小題8:C 形容詞辨析。只有現(xiàn)在組織開始喚醒那些失去的機會，并計算出經(jīng)濟的影響。
小題9:D 上下文串聯(lián)。一個公司失去的客戶數(shù)量的減少可以產(chǎn)生很大的影響。
小題10:D 固定詞組。Make a difference產(chǎn)生影響。解析同上。
小題11:C 名詞辨析。在美國的研究發(fā)現(xiàn)人數(shù)減少5%(流失的)客戶至利潤25至85%的升幅。
小題12:B 上下文串聯(lián)。一個普通的客戶是價值5000美元以上的超過十年
小題13:A 上下文串聯(lián)。一位顧客接收質量差的產(chǎn)品或服務,在首次訪問以后結果就再也不來了、
小題14:A 上下文串聯(lián)。解析同上、
小題15:B 形容詞辨析。是指這樣會讓公司損失潛在的利潤。
小題16:B培養(yǎng)顧客忠誠背后的邏輯是無法否認的
小題17:C 上下文串聯(lián)。上文說很多公司聚焦于吸引顧客，卻忘記了要留住顧客，keep表示留住。
小題18:A 上下文串聯(lián)。已經(jīng)留住的顧客傾向于購買更多的，是可以預見的成本通常低于新客戶提供服務。
小題19:A 這里指這部分顧客對于價格并不敏感。
小題20:C 上下文串聯(lián)。這里是指留住顧客讓競爭對手很難進入你的市場。
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科目：高中英語 來源：不詳 題型：完形填空

We all have weaknesses and strengths—no matter who we are .Some get sick easily.
Some are  36  people in communication, struggling with  37 .
Sometimes weaknesses seem to outweigh (勝過)the strengths and sometimes it’s the other way around.  38  ,facing huge limitations, many people tend to  39  it  as just bad luck ---but not everyone. Those who rise over their weaknesses can still manage to  40  extraordinary things.
I  41  a school prize –giving ceremony and the guest speaker was Andrew Becroft,  42 had a severe stutter (結巴 ) as a child .  43  allowing this to limit  him , he chose to overcome it. Now he is a famous judge . Not only  44  he become  successful, but he did so in a profession  45  he had to speak before others regularly. Had he not worked on his  46  ability, it would have been very limiting to his success in life and work.
Many people face far huger limitations, such as loss  47  legs or arms , being born extremely poor,  48 you do. But whatever the limitation, you’ll  49 find people who have overcome it. Helen Keller, who fell  50 and lost  her sight and hearing at 19 months old, worked hard to be a famous woman with great  51  . Mark Inglis lost both his legs in a mountain climbing accident,  52  has since climbed Mt. Everest.
If one of them had told you what they hoped to achieve, you would have nodded kindly while  53  thinking to yourself that they had no chance . And yet the results speak for  54  .
Though most of us will never have to face such challenges , yet most of us will never achieve to the  55  that these people have either if we never seriously think of what we can do.
小題1:
A．hopelessB．cheerfulC．carelessD．skillful
小題2:
A．sympathyB．securityC．relationshipsD．scholarships
小題3:
A．PersonallyB．ImportantlyC．GenerallyD．Fortunately
小題4:
A．believeB．a(chǎn)cceptC．receiveD．think
小題5:
A．experienceB．a(chǎn)ccessC．challengeD．a(chǎn)chieve
小題6:
A．preparedB．interviewedC．visitD．a(chǎn)ttended
小題7:
A．whichB．whoC．whomD．that
小題8:
A．Because ofB．Instead ofC． Due toD．Apart from
小題9:
A．didB．couldC．wouldD．had
小題10:
A．whatB．whichC．whereD．why
小題11:
A．communicatingB．readingC．a(chǎn)ctingD．speaking
小題12:
A．forB．fromC．ofD．in
小題13:
A．beforeB．thanC．untilD．a(chǎn)s
小題14:
A．a(chǎn)lwaysB．sometimesC．seldomD．never
小題15:
A．a(chǎn)sleepB．illC．behindD．a(chǎn)part
小題16:
A．congratulationsB．impressionsC．a(chǎn)chievementsD．rewards
小題17:
A．soB．butC．a(chǎn)ndD．or
小題18:
A．quietlyB．slowlyC．seriouslyD．carefully
小題19:A. yourself        B, ourselves         C. themselves       D. itself
小題20:
A．stageB．degreeC．placeD．position

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科目：高中英語 來源：不詳 題型：完形填空

Years ago,when I was working at a children’s institution,a boy　1　up in the waiting room.It was David.He had　2　his parents.He was very sad　3　to talk to others.
The first two times we met,David didn’t say a word.He sat in the chair and only　4　up at the children’s drawings on the wall.As he was about to leave 5　the second visit,I put my hand on his　6　.He didn’t shrink (退縮) back,but he didn’t look at me either.
“Come back next week,” I hesitated a bit.
He came,and I suggested we play a game of chess.He  7 .After that we played  8 every time,in complete  9 and without making any eye contact.It’s not  10 to cheat in chess,but I admit that I made sure David won  11 .
It seemed as if he enjoyed my  12 .But why did he never look at me？Perhaps he sensed that I respected his suffering.I kept wondering and  13with him,until some months later,  14 ,
he looked up at me.“It’s your turn,” he said.
After that day,David started  15 .He got friends in school.He wrote me a few  16 about how he would try to get into university.After some time,the letters  17 .Now he had really started to live his own life.
I learned how  18cures pain.And David showed me how one—without any  19 —can reach out to another person.All it takes is a shoulder to cry on,a  20 touch and an ear that listens.
小題1:
A．showed B．wentC．rose D．put
小題2:
A．missedB．lostC．loved D．respected
小題3:
A．preferring B．trying C．refusingD．expecting
小題4:
A．glanced B．stared C．wokeD．looked
小題5:
A．a(chǎn)fterB．whenC．beforeD．until
小題6:
A．backB．shoulderC．faceD．hand
小題7:
A．cried B．smiledC．nodded D．wondered
小題8:
A．violinB．cards C．basketballD．chess
小題9:
A．silenceB．surpriseC．doubtD．trouble
小題10:
A．wise B．easyC．rightD．wrong
小題11:
A．now and thenB．more or lessC．once or twiceD．a(chǎn)ll the time
小題12:
A．game B．successC．cheat D．company
小題13:A．playing       B．competing            Carguing    D．fighting
小題14:
A．naturally B．suddenlyC．impatientlyD．a(chǎn)ngrily
小題15:
A．laughingB．singingC．talkingD．sleeping
小題16:
A．a(chǎn)rticlesB．compositionsC．emailsD．letters
小題17:
A．stopped B．a(chǎn)rrived C．posted D．continued
小題18:
A．moneyB．time C．hate D．fame
小題19:
A．hopesB．a(chǎn)ctionsC．wordsD．complaints
小題20:
A．gently B．lovely C．livelyD．friendly

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科目：高中英語 來源：不詳 題型：閱讀理解

China has become Volvo's third largest market, with more of its car models to go on sale in the world's largest auto（汽車） market this year, Chief Executive Office (CEO) of Volvo Cars China said in Tianjin.
Alexander Klose, CEO of Volvo Cars China, told Xinhua at the Ninth Tianjin International Automobile Trade Show, being held from Friday to Wednesday.
Klose said Volvo Cars had entered a new time of fast development, adding that its sales volume in China roared in 2010.
Up to the end of September, Volvo's global sales volume was up 12.5 percent year on year（同年比）, compared with 52 percent year-on-year rise in China, he said.
Two new Volvo sales centers opened in Beijing within merely one week in early October, about two months after east China's ZhejiangGeely Holding Group Co acquired（購得）the Swedish brand from the US auto giant Ford for $1.5 billion in early August.
Klose said he was confident of seeing tremendous(巨大的) growth in China's auto market in the next five years. "As the Chinese government has increased the tax rate for large displacement （排量）cars already, we now have a lot of cars below three liters（升）, and I think we'll stick to that strategy, as you can see now the XC60 which was introduced today is just two liters," he said.
"As the technology advances, we'll probably even see 1.6 liter engines or 1.5 liter engines in the future," he added.
Volvo Cars is not the only automaker hoping to take advantage of China's rapidly growing auto market.
Bentley, the famous British luxury（豪華） carmaker, will open a new sales center in China at Tianjin Thursday, which is the 11th one in China, according to a press release（新聞發(fā)布） by Shanghai-based Zenith Integrated Communications Corp (Zenith) Saturday at the auto show.
Zenth is the public relations agent of Bentley in China. The automaker has sold 421 limousines（大型豪華轎車） to China in 2009, and the goal for 2010 is 777, the release said.
小題1:The word underlined in the third paragraph would probably be___.      
A．shouted loudlyB．increased in large numbers
C．reduced rapidlyD．burned brightly
小題2:From this passage we can infer that ___.                       
A．The Ninth Tianjin International Automobile Trade Show was held from Friday to Wednesday.
B．Volvo Cars is a world-famous carmaker in Britain.
C．Of all the auto sales volume Volvo sales volume is only number one in China
D．Volvo sales centers are developing very fast in China recently
小題3:The text is mainly about____.                       
A．China Becomes Volvo's 3rd largest market
B．Volvo Cars in China
C．Volvo Sales Volume in China
D．Carmakers in China
小題4:How many carmakers are mentioned in this passage which opened and will open new sales centers in China recently?                                 
A．OneB．TwoC．ThreeD．Four

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科目：高中英語 來源：不詳 題型：閱讀理解

“In only six days I lost seven pounds of weight.”
“Two full inches in the first three days!”
These are the kinds of statements used in magazine，newspaper, radio and television ads, promising new shapes and new looks to those who buy the medicine or the device. The promoters of products say they can shape the legs, slim the face, smooth wrinkles, or in some other way to add to beauty or desirability.
Often such products are nothing more than money-making things for their promoters. The results they produce are questionable, and some are dangerous to health.
To understand how these products can be legally promoted to the public, it is necessary to understand something of the laws covering their regulation. If the product is a drug, FDA(Food and Drug Administration)can require proof under the Food, Drug, and Cosmetic Act that is safe and effective before it is put on the market. But if the product is a device, FDA has no authority to require premarketing proof of safety or effectiveness. If a product already on the market is a danger to health, FDA can request the producer or distributor to remove it from the market voluntarily, or it can take legal action, including seizure(查封)of the product.
One notable case a few years ago involved an electrical device called the Relaxacisor, which had been sold for reducing the waistline. The Relaxacisor produced electrical shocks to the body through contact pads. FDA took legal action against the distributor to stop the sale of the device on the grounds that it was dangerous to health and life.
Obviously, most of the devices on the market have never been the subject of court proceedings(法律訴訟)，and new devices appear continually. Before buying, it is up to the consumer to judge the safety or effectiveness of such items.
小題1:It can be inferred that the ads mentioned in the text are            .        .
A．objectiveB．costlyC．unreliableD．illegal
小題2:Which of the following is TRUE according to the text?
A. The court is in charge of removing dangerous products.
B. New products are more likely to be questionable.
C. The production of a device must be approved by FDA.
D. The promoters usually just care about profits.
小題3:FDA can ask for the proof of safety and effectiveness of a product             
A．if it is a drug
B．if it is a device
C．if its consumers make complaints
D．if its distributors challenge FDA’s authority
小題4:The Relaxacisor is mentioned as                   .
A．a(chǎn) product which was designed to produce electricity
B．a(chǎn) product whose distributor was involved in a legal case
C．a(chǎn) successful advertisement of a beauty product
D．a(chǎn)n example of a quality beauty product
小題5:The author intends to            
A．make consumers aware of the promoters’ false promises
B．show the weakness of the law on product safety
C．give advice on how to keep young and beautiful
D．introduce the organization of FDA

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科目：高中英語 來源：不詳 題型：閱讀理解



Most of my earliest childhood memories are of the beach — in the hot sun, building sandcastles, burying Dad in the sand.
Now the coast has a pleasant and relaxing attraction beyond words. I look forward to a windy cliff-top walk or a rainy day rock-picking just as much as those rare moments when I get to a short sleep in the sun. But there’s nothing more pleasurable than turning up at a beach to find it deserted.
These are my favourite secret beaches — ones either not well known or take a bit of effort to get to. Most of those listed scored highly in the Marine Conservation Society Good Beach Guide 2009; the others are too secret even for them.
Sennen Clove is just a mile northeast of Land’s End, the westernmost point of mainland England. It’s a beautiful spot, with white sands, deep green sea and amazing sunsets over the Isles (群島) of Scilly, 28 miles away.
The west-facing beach is popular with surfers, with bigger waves and winds often found at the Gwenver end. There’s a beach restaurant with good views of the bay and the sunsets.
The smallest of Isles of Scilly, Bryher is a mile long, half a mile wide — and a natural wilderness of unbelievable scenery. Walk along the narrow sandy roads to the eastern seaboard and you come to two quiet beaches.
Green Bay has views over to the palm trees of Tresco’s Abbey Gardens, and a little further south is Rushy Bay, a beautiful beach facing the deserted island of Samson.
On Bryher, farm shops sell locally grown produce, and they trust you to leave the money in the pot. It’s that kind of place.
小題1:The best title for this passage is ________.
A．The Beautiful British Isles
B．Secret Beaches on the British Isles
C．The Most Pleasurable Place in Britain
D．My Experience of Searching Beaches
小題2:According to the passage, which of the following is TRUE?
A．The author is a tourist guide in a tourist agency.
B．The author likes walking on a rainy cliff-top most.
C．The author wrote the article to advertise for the beaches.
D．The author loves beaches that are not known to most people.
小題3:Which of the following maps can correctly describe the geography position?
(LE="Land’s" End    SC="Sennen" Cove        IS="the" Isles of Scilly)

小題4:In the author’s view, farmers on Bryher are ________.
A．sincereB．selfishC．courageousD．mean

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科目：高中英語 來源：不詳 題型：閱讀理解

It’s a nightmare for Huazhong University of Science and Technology （HUST）: within a week，two students committed suicide by jumping off dorm buildings．對于整個華中科技大學來說，這簡直就是場噩夢：一周之內(nèi)，兩名學生在宿舍跳樓自殺。
Officials from the university are reluctant to give interviews．校方官員們不愿接受采訪。
“We had a hard time calming down students who were shocked at the suicides,” said Zhang Jingyuan，one official of HUST．
“Media coverage may arouse some students’ negative emotions again．Suicide can be contagious,” Zhang said．他說，“媒體的報道將會再次引發(fā)學生的消極情緒，自殺是會傳染的�！�
The university reacted promptly to the first suicide on October 23．對于今年10月23號發(fā)生的第一起自殺事件，華中科技大學迅速做出應急措施。
Advisors and class leaders conducted dorm-to-dorm checks to find students suffering depression．Then psychologists offered one-on-one counseling to them．輔導員和班長們走訪了每個宿舍，找出遭遇抑郁的學生。然后，心理咨詢師會為這些學生提供一對一的心理咨詢。
Notice boards publicizing tips for identifying peers’ mental problems and offering help were set up in front of dorm buildings．Leaflets carrying similar information were handed out to each dorm．宿舍樓前豎起一些布告欄，為同學們普及關于如何發(fā)現(xiàn)身邊人遭遇心理問題并提供幫助的小貼士。印有類似內(nèi)容的小冊子也被分發(fā)給每個寢室。
However，the second suicide came seven days later．然而，七天后，第二起自殺事件發(fā)生了。
Both students were described as men of few words．Their schoolmates didn’t see anything to indicate suicide．據(jù)周圍人描述，這兩名學生都很少言寡語。他們的同學都沒有覺察到任何自殺前的征兆。
Zhang revealed that the two students had been bothered by mental disorders．But the school didn’t know this until the students’ close friends outside school and their parents unveiled the truth after the suicides．章勁元透露，這兩名學生曾經(jīng)飽受心理疾病的困擾。但是學校對此并不知情，他們校外的好友和家長也是在自殺事件發(fā)生后才說出實情。
According to Zhang，there are only three full-time counselors working in the university’s counseling center for its 60,000 students．He complained: “It’s unrealistic to rely only on counselors to detect students’ mental problems．”據(jù)章勁元說，全校共有六萬名學生，但學校的心理咨詢中心只有三位全職心理咨詢師。他抱怨說：“僅僅依靠心理咨詢師來察覺學生的心理問題，這是不現(xiàn)實的�！�
Effective prevention comes from long-term education for life instead of temporary intervention to meet an emergency，said Hu Yi’an．Hu delivers a course of lectures on life and death at Guangzhou University．He worries that universities have paid little attention to education for life．有效的預防來自于長期的生命教育，而并非遭遇緊急狀況時的臨時干預，胡毅安（音譯）說。他在廣州大學教授以生命和死亡為主題的課程。他為各大高校給予生命教育的關注少之又少而擔憂。
“Education for life helps students respect and love life so they won’t resort to ending their lives when they have difficulties,” said Hu．“生命教育可以幫助學生尊重、熱愛生命，這樣一來，當他們遇到困難的時候就不會選擇結束生命了,” 胡毅安說。
According to Hu，the principles can be incorporated into everyday teaching．胡毅安還表示，這些觀念可以融入到日常教學中去。
Hu is also concerned that some universities are conveying discriminatory message that will hold back students from seeking help．胡老師也很擔心一些大學傳遞出帶有歧視性的信息會使得學生們不愿去尋求幫助。
When HUST conducted the dorm-to-dorm examination，students with poor academic performance were paid special attention．In March，Peking University also released a controversial policy，which required teachers to have a chat with students “with biased thinking”．當華中科技大學校方挨個宿舍進行走訪時，學習成績較差的學生也被給予了特別關照。三月份，北京大學也推行了一項備受爭議的政策，該新規(guī)要求教師們要找那些學生中的“激進分子”談話。
However，Hu suggested that students step out of their comfort zone to seek real-life communication．
小題1:The underlined word “reluctant” in paragraph 2 probably means “       ”．
A．willingB．unhappyC．refusedD．decided
小題2:Which measure the university took to the first suicide is incorrect?
A．Conducting checks to find out the students’ depression．
B．Offering counseling to the students．
C．Setting up notice boards publicizing tips for identifying peers’ mental problems and offering help．
D．Handing out leaflets to each student．
小題3:Which of the following is right according to the text?
A．Officials of HUST were willing to give the details about the suicide．
B．HUST didn’t respond to the first suicide．
C．What the university about the suicide was a success．
D．Their close friends and parents did know the students had mental disorder．
小題4:What’s the main idea of the passage?
A．Two students of HUST committed suicide．
B．What can we do to prevent the student’s suicide?
C．The reasons why the students committed suicide．
D．The dangers in the universities in China．

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科目：高中英語 來源：不詳 題型：閱讀理解

TEENSGIVING in SPRING 2010
Frequently Asked Questions
What is TEENSGIVING?
TEENSGIVING is an exciting yearly event where hundreds of New York City teens gather together annually for a remarkable day of community service. This year, TEENSGIVING in SRING 2010 participants will once again better New York City and impact thousands of lives!
When is TEENSGIVING in SPRING2010?
SUNDAY, APRIL 25, 2010
Where is TEENSGIVING?                
All over New York City. Everyone will meet at the 92nd Street Y (92nd and Lexington) at 9:00 AM for the event kick-off. Then, all TEENSGIVING volunteers will disperse across the city to work with our partnering agencies where they will make a HUGE difference and have fun!
Who participates in TEENSGIVING?
Hundreds of teenagers from around the city. Teens come from the 92nd Street Y, various city schools, youth groups, and organizations in the area. In addition, many adult volunteers (aged 21 and older) will donate their time to TEENSGIVING in SPRING 2010.
What projects do participants do at the agencies?
Sample projects include painting park benches, planting gardens, visiting and playing with underprivileged children, assembling craft kits for children in hospitals, assisting at animal shelters, working at soup kitchens, delivering meals and celebrating with families at homeless shelters.  
Do I get anything for participating in TEENSGIVING?
Yes! Everybody benefits! Teen volunteers will receive *6 hours* of community service credit, good towards honor society, high school graduation and college application requirements. Adult volunteers will be “thanked” with a light breakfast, a gift certificate for their troubles, and the satisfaction of helping our city’s youth contribute to their community. In addition, all teen and adult volunteers will receive a cool TEENSGIVING in SPRING 2010 T-shirt.
This sounds awesome! How do I register for TEENSGIVING in SPRING2010? Interested teens and/or adults should e-mail the TEENSGIVING Coordinator Josh Hyman at jhyman@92Y.org(subjet:TEENSGIVING) to receive more information and to register for this fantastic event!
**Teens can also contact their school’s Community Service Advisor**
TEENSGIVING is sponsored by the 92nd Street Y.
小題1:TEENSGIVING is an event which is held ______.
A．fromtimetotimeB．onceeveryyear
C．everytwoyearsD．twiceayear
小題2:Teenagers may do all the following in the event EXCEPT ____
A．wateringflowers
B．cooking
C．cleaningstreets
D．takingcareofanimals
小題3:An adult volunteer may get ____ for his time devoted to TEENSGIVING in SPRING 2010.
A．communityservicecreditandaT-shirt
B．a(chǎn)highschoolcertificateandalightbreakfast
C．a(chǎn)T-shirtandagiftcertificate
D．a(chǎn)giftcertificateandcommunityservicecredit
小題4:The writer’s purpose in writing this passage is to _______.
A．informreadersofsomefrequentlyaskedquestions
B．introduceTEENSGIVINGinSPRING2010toreaders
C．encouragereaderstoaskmorequestionsaboutTEENSGIVING
D．callonreaderstoparticipateinTEENSGIVINGinSPRING2010

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科目：高中英語 來源：不詳 題型：閱讀理解

In cities with rent control, the city government sets the maximum rent that a landlord (房東) can charge for an apartment. Supporters of rent control argue that it protects people who are living in apartment. Their rent cannot increase; therefore, they are not in danger of losing their homes. However, the critics say that after a long time, rent control may have negative effects. Landlords know that they cannot increase their profits. Therefore, they invest in other businesses where they can increase their profits. They do not invest in new buildings which would also be rent-controlled. As a result, new apartments are not built. Many people who need apartments cannot find any. According to the critics, the end result of rent control is a shortage of apartments in the city.
Some experts argue that the minimum wage law can cause problems in the same way. The federal government sets the minimum that an employer must pay workers. The minimum helps people who generally look for unskilled, low-paying jobs. However, if the minimum is high, employers may hire fewer workers. They will replace workers with machinery. Therefore, other things being equal, the number of workers that employers want decreases. Thus, critics hold the opinion that an increase in the minimum wage may cause unemployment. Some poor people may find themselves without jobs instead of with jobs at the minimum wage.
Supporters of the minimum wage say that it helps people keep their dignity. Because of the law, workers cannot sell their services for less than the minimum. Furthermore, employers cannot force workers to accept jobs at unfair wages.
Economic theory predicts the results of economic decision, such as decisions about farm production, rent control, and the minimum wage. The predictions may be corrected only if “other things are equal”. Economists do not agree on some of the predictions. They also do not agree on the value of different decisions. Some economists support a particular decision while others criticize it. Economists do agree, however, that there are no simple answers to economic questions.
小題1:There is the possibility that setting maximum rent may________.
A．cause a shortage of apartments
B．worry those who rent apartments as homes.
C．increase the profits of landlords.
D．encourage landlords to invest in building apartments.
小題2:We can safely say that rent control_________.
A．will always benefit those who rent apartments.
B．is unnecessary.
C．will probably bring inactive effects in the long run.
D．is necessary under all conditions
小題3:There will be the problem of unemployment if ________________.
A．the minimum wage is set too high..
B．the minimum wage is set too early.
C．the workers are unskilled.
D．the maximum wage is set for poor workers.
小題4:The passage tells us about _______________.
A．the relationship between supply and demand.
B．the possible results of government controls.
C．the necessity of government control.
D．the urgency of getting rid of government control.
小題5:Which of the following statements is NOT true?
A．The results of economic decisions cannot always be predicted.
B．Minimum wage cannot always protect employees.
C．Economic theory can help predict the results of economic decision if other factors are not changing.
D．Economists usually have the same prediction about an economic decision.

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