閱讀理解。
     CBC is a famous air company which has over twenty planes carrying passengers and goods, flying
along 12 fixed lines all over the world. Its service is very good but some passengers are still not satisfied
with it and that is why in 1998 and 1999 the company received letters of complaints(投訴) from consumers
or passengers who pointed out over a dozen kinds of problems which are divided in groups in the following
table. This division is called Category. Problems that appear when the plane is flying are Flight problems.
Those about passengers' things carried by the plane are Baggage problems. Customer service refers to
service work which passengers are not satisfied with. Over sales of seats are about the fact that more seats
are sold and as a result the plane is too crowded to be safe. Refund problems appear when passengers fail
to receive the money paid to them because of what they have lost. Fares are problems about the price of
tickets. Reservations are problems that appear when passengers could not get the tickets they have already
booked. Tours are problems about the passengers'traveling by air or hotel problems. Advertising is what the
passengers think about advertisement on the plane. Credit problems are about the use of credit cards.   
          ONSUMER COMPLAINTS RECEIVED BY THE CBC   
Category                 1998    1999                                                                                             (percent)  (percent)   
Flight problems…………………………………   20.0%    22.1%   
Baggage …………………………………………  18.3%    21.8%   
Customer service ………………………………   13.1%    11.3%   
Over sales of seats ……………………………… 10.5%    11.8%   
Refund problems ………………………………   10.1%     8.1%   
Fares ……………………………………………   6.4%      6.0%   
Reservations and ticketing ………………………  5.8%      5.6%   
Tours ……………………………………………  3.3%    2.3%   
Smoking …………………………………………  3.2%      2.9%   
Advertising ………………………………………  1.2%    1.1%   
Credit ……………………………………………  1.0%      0.8%   
Special passengers ………………………………  0.9%      0.9%   
Other ……………………………………………   6.2%      5.3%   
Total                     100.%      100.%    
Total Number of Complaints               22,988    13,278 49
1. About how many complaints concerning Credit were received by the CBC in 1998?
[     ]
A. 133   
B. 220   
C. 230   
D. 1,220
2. By about what percent did the total number of complaints decrease from 1998 to 1999?
[     ]
A. 40%   
B. 60%   
C. 75%   
D. 100%
3. Which of the following statements or sayings can be inferred from the table? 
    I. In 1998 and in 1999, complaints about Flight problems, Baggage, and Customer service together took
        more than 50 percent of all consumer complaints received by the CBC Company.  
    II. The number of Special passenger complaints was unchanged from 1998 to 1999.
    III. From 1998 to 1999 the number of Flight problem complaints increased by more than two percent.
[     ]
A. I only   
B. II only   
C. I and II only   
D. I and III only
練習(xí)冊系列答案
相關(guān)習(xí)題

科目:高中英語 來源: 題型:閱讀理解

第三部分:閱讀理解(共20小題;每小題2分, 滿分40分)

閱讀下列短文, 從每篇短文后所給各題的四個選項(xiàng)(A、B、C和D)中, 選出最佳選項(xiàng),并在答題卡上將該項(xiàng)涂黑。

A

Mom is usually home on Sunday but this week she was going to a big golf game and I was all alone in the house. I was mad at Mom for divorcing Dad.

I kept looking at the telephone until I couldn’t stand it any longer. I picked up the receiver and dialed Dad’s number over in Bakersfield. I even remembered to dial him first because it was long distance. “You promised to phone me this week but you didn’t,” I said, feeling I had to talk to him.

“Take it easy, kid,” he said. “I just didn’t get around to it. I was going to call this evening. The week isn’t over yet. ”

I thought about that.

“Something on your mind?” he asked.

“I hoped you would call, so I waited and waited. ” Then I was sorry I said it.

“There was heavy snow in the morning,” he said, “I had to chain up on highway 80 and lost time. ”

I know putting chains on eight big wheels in the snow is no fun. I felt a little better, as long as we were talking. “How is Bandit?” I asked.

There was a funny silence. For a minute I thought the line was dead. Then I knew something must have happened to my dog.

“Well, kid—”, he began. “My name is Leigh!” I almost yelled. “I’m not just some kid you met on the street!”

“Keep your shirt on, Leigh,” he said. “When I had to stop along with some other truckers to put on chains, I left Bandit out of the cab, I thought he would get back … I have sent out a call to CB radio, but I didn’t get an answer yet. ” I was about to say I understood when there came the bad part, the really bad part. I heard a boy’s voice say, “Hey, Bill, Mom wants to know when we’re going out to get the pizza?”,

51. From the story we know that ______.

A. Leigh’s dad never had a rest on Sundays

B. Leigh was a deserted boy 

C. Leigh’s dad lived in another city

D. Leigh’s mother often went to golf fames

52. What happened to Bandit?

A. It was frozen to death.    

B. It was let out of the cab and got lost

C. It was killed by a truck.  

D. It ran off Highway 80 and into the mountain.

53. The underlined sentence “Keep your shirt on” probably means “  ______  ”.

A. Listen to reason                      B. Stop talking      

C. Calm down                             D. Keep warm

54. The worst part in Leigh’s eyes may be that            .

A. his dad got remarried                         B. his parents got divorced

C. his dad didn’t love him                   D. his mom didn’t take him to pizza

查看答案和解析>>

科目:高中英語 來源:同步題 題型:閱讀理解

閱讀理解。
    It was June 15, and in two days I would be turning thirty. I was insecure about
entering a new decade of my life and feared that my best years were now behind me.
    My daily routine included going to the gym for a workout before going to work. Every
morning I would see my friend Nicholas at the gym. He was seventy-nine years old and in
terrific shape. As I greeted Nicholas on this particular day, he noticed I wasn't full
of my usual vitality and asked if there was anything wrong. I told him I was feeling
anxious about turning thirty. I wondered how I would look back on my life once I reached
Nicholas's age, so I asked him, "What was the best time of your life?"
    Without hesitation, Nicholas replied, Well, Joe, this is my philosophical answer to
your philosophical question:
    "When I was a child in Austria and everything was taken care of for me and I was
nurtured by my parents, that was the best time of my life."
    "When I was going to school and learning the things I know today, that was the best
time of my life."
    "When I got my first job and had responsibilities and got paid for my efforts, which
was the best time of my life."
    "When I met my wife and fell in love, which was the best time of my life."
    "The Second World War came, and my wife and I had to flee Austria to save our lives.
When we were together and safe on a ship bound for North America, which was the best time
of my life."
    "When we came to Canada and started a family, which was the best time of my life."
    "When I was a young father, watching my children grow up, that was the best time of
my life."
    "And now, Joe, I am seventy-nine years old. I have my health, I feel good and I am
in love with my wife just as I was when we first met. This is the best time of my life."
1. When Joe's 30th birthday is drawing near, he feels _____.
[     ]
A. excited
B. frightened
C. worried
D. eager
2. Joe usually goes to the gym to _____.
[     ]
A. take exercise
B. begin his work
C. see his friend Nicholas
D. do his part -time job
3. What does the underlined word vitality in the second paragraph mean?
[     ]
A. strength
B. Power to survive
C. Happiness
D. Energy and enthusiasm
4. What is the right order of the following events?
   a. Fell in love 
   b. Grew up in Austria
   c. Settled in Canada
   d. Escape from his country
   e. Got salaries
[     ]
A. b a e d c
B. b e a d c
C. a b e d c
D. b c a d e
5. The purpose of the passage is to _____.
[     ]
A. tell the reader about Joe's experience
B. tell the story of his friend Nicholas
C. tell people not to worry about their ages
D. tell people to take an optimistic attitude toward life

查看答案和解析>>

科目:高中英語 來源:0103 模擬題 題型:閱讀理解

閱讀理解。
                                                                   The Worst Part
       Mom is usually home on Sunday but this week she was going to a big golf game and I was all alone in
the house. I was mad at Mom for divorcing Dad.
      I kept looking at the telephone until I couldn't stand it any longer. I picked up the receiver and dialed Dad's
number over in Bakersfield. I even remembered to dial 1 first because it was long distance."You promised to
phone me this week but you didn't," I said, feeling I had to talk to him.
      "Take it easy, kid," he said. "I just didn't get around to it. I was going to call this evening. The week isn't
over yet."
      I thought about that.
      "Something on your mind?" he asked. 
      "I hoped you would call, so I waited and waited." Then I was sorry I said it.
      "There was heavy snow in the morning," he said, "I had to chain up on highway 80 and lost time."
      I know putting chains on eight big wheels in the snow is no fun. I felt a little better, as long as we were
talking. "How is Bandit?" I asked.
      There was a funny silence. For a minute I thought the line was dead. Then I knew something must have
happened to my dog.
      "Well, kid", he began. "My name is Leigh!" I almost yelled. "I'm not just some kid you met on the street!"
      "Keep your shirt on, Leigh," he said. "When I had to stop along with some other truckers to put on chains,
I left Bandit out of the cab, I thought he would get back … I have sent out a call to CB radio, but I didn't get
an answer yet." I was about to say I understood when there came the bad part, the really bad part. I heard a
boy's voice say, "Hey, Bill, Mom wants to know when we're going out to get the pizza?"
1. From the story we know that ______.
[     ]
A. Leigh's dad never had a rest on Sundays
B. Leigh was a deserted boy
C. Leigh's dad lived in another city
D. Leigh's mother often went to golf games
2. What happened to Bandit?
[     ]
A. It was frozen to death.
B. It was let out of the cab and got lost
C. It was killed by a truck.
D. It ran off Highway 80 and into the mountain.
3. The underlined sentence "Keep your shirt on" probably means "______".
[     ]
A. Listen to reason
B. Stop talking
C. Calm down
D. Keep warm
4. The worst part in Leigh's eyes may be that ______.
[     ]
A. his dad got remarried
B. his parents got divorced
C. his dad didn't love him
D. his mom didn't take him to pizza

查看答案和解析>>

科目:高中英語 來源:江蘇月考題 題型:閱讀理解

閱讀理解。
     Harbour Cruises LTD.
     Dining, Sightseeing and Special Events
     Get on board to experience Vancouver from a different perspective (視角). Join Harbour Cruises Ltd.
For Vancouver's only guided tour of the inner harbour, the always popular dinner cruise (乘船巡游), or a
luncheon cruise through a quiet coastal mountain bay (海灣). Special event cruises are available throughout
the year including during the yearly fireworks competition and December's Christmas Carol Ships. Harbour
Cruises Ltd. is located next to world-famous Stanley Park. Dates of Operation: April-October and December
Seasonal Hours: 8: 00 am - 7: 00 pm, 7 days a week Directions: Drive west on Georgia and turn right at the
lights at Denman Street. Take the # 135 Stanley Park bus or walk west along Georgia for 15 minutes towards
Stanley Park from downtown.
     Information: 604.688.7246
     Reservations (預(yù)訂): 1. 800. 663. 1500
     Website: www. boatcruises. corn
     Email: tours@boatcruises. corn # 1, North Foot of Den-man Street, Vancouver, BC V6G 2w9
     The Lookout at Harbour Centre Tower
     Not sure where to start? The Lookout,which is high atop Harbor Center Tower,is your best first choice
in Vancouver.Majestic cruise ships,mountains sprinkled with fresh snow and a west coast sunset are but
a few highlights of this grand 3600 view.Drink your cappuccino,join a free guided tour,learn something
new about Vancouver and enjoy the view!
     Dates of Operation:Open 365 days/year
     Seasonal Hours:Winter 9:00 am - 9:00 pm Summer 8:30 am - 10:30 pm
     Directions:Located downtown at the SeaBus and SkyTrain station.
     Just steps away from the Cruise Ship Terminal and historic Gastown.
      Infonnation and Reservations:604.689.0421
     Website: www. vancouverlookout.com
     Email: info@vancouverlookout.com 555
     West Hastings Street, Vancouver, BC V6B 4N4 
     Burnaby Village Museum And Carousel
     Step back in time to 1925. The museum features a village, a farmhouse and the historic CW Parker
Carousel. Costumed townspeople welcome you to exhibits that include a schoolhouse, a blacksmith, a
Chinese medicine store and an ice - cream parlour.
     Seasonal Hours: May 4 - Sept 2 (11: 00 am - 4:30 pm )
     Christmas Hours: Nov 23 - Dec 13 & Dec31 - Jan 4(12:00 - 5:30 pm) and Dec 14 - 30 (12:00 - 8:00
pm) Closed Dec 24& 25
     Directions: Take exit 33 from Hwy 1 to Canada Way. Follow the signs along the sidewalk to Deer Lake
Park. 20 minutes from downtown Vancouver.
      Information: 604. 293. 6501
     Telephone: 604. 293. 6500
       Website: www. city. burnaby.cb.ca. 6501 Deer Lake Avenue, Burnaby, BC V5G 3T6
1. To get a bird's-eye view of Vancouver, you can go to _______.
A. Harbour Cruises LTD         
B. Harbour Centre Tower
C. Burnaby Village Museum       
D. Stanley Park
2. If you want to visit one of the places from 8:30 am to 10:30 am on Christmas Day, you can get further
     information on _______.
A. Website: www.vancouverlookout.com  
B. Email: info@vancouverlookout.com
C. Website: www.city.burnaby.cb.ca   
D. Website: www.boatcruises.com
3. Which of the following statements is true?
A. A guide is necessary for people to visit Harbour Center Tower.
B. There is fresh snow at Harbor Center Tower for people to enjoy.
C. Harbour Cruises LTD is closer to downtown than Burnaby Village Museum.
D. The ice - cream parlour provides you local delicious food at lunch time on Christmas Day.

查看答案和解析>>

科目:高中英語 來源: 題型:閱讀理解

第二部分.閱讀理解(共25小題。第一節(jié)每小題2分,第二節(jié)每小題1分;滿分45分)

閱讀下面五篇短文,從每題后所給的四個選項(xiàng)中選出最佳答案。

The Worst Part

Mom is usually home on Sunday but this week she was going to a big golf game and I was all alone in the house. I was mad at Mom for divorcing Dad.

I kept looking at the telephone until I couldn’t stand it any longer. I picked up the receiver and dialed Dad’s number over in Bakersfield. I even remembered to dial 1 first because it was long distance. “You promised to phone me this week but you didn’t,” I said, feeling I had to talk to him.

“Take it easy, kid,” he said. “I just didn’t get around to it. I was going to call this evening. The week isn’t over yet.”

I thought about that.

“Something on your mind?” he asked.

“I hoped you would call, so I waited and waited.” Then I was sorry I said it.

“There was heavy snow in the morning,” he said, “I had to chain up on highway 80 and lost time.”

I know putting chains on eight big wheels in the snow is no fun. I felt a little better, as long as we were talking. “How is Bandit?” I asked.

There was a funny silence. For a minute I thought the line was dead. Then I knew something must have happened to my dog.

“Well, kid—”, he began. “My name is Leigh!” I almost yelled. “I’m not just some kid you met on the street!”

“Keep your shirt on, Leigh,” he said. “When I had to stop along with some other truckers to put on chains, I left Bandit out of the cab, I thought he would get back … I have sent out a call to CB radio, but I didn’t get an answer yet.” I was about to say I understood when there came the bad part, the really bad part. I heard a boy’s voice say, “Hey, Bill, Mom wants to know when we’re going out to get the pizza?”

41.From the story we know that______ .

       A.Leigh’s dad never had a rest on Sundays    B.Leigh was a deserted boy

       C.Leigh’s dad lived in another city            D.Leigh’s mother often went to golf games

42.What happened to Bandit?

       A.It was frozen to death.    B.It was let out of the cab and got lost

       C.It was killed by a truck.   D.It ran off Highway 80 and into the mountain.

43.The underlined sentence “Keep your shirt on” probably means “ ______ ”.

       A.Listen to reason         B.Stop talking  C.Calm down    D.Keep warm

44.The worst part in Leigh’s eyes may be that______ .

       A.his dad got remarried      B.his parents got divorced

       C.his dad didn’t love him   D.his mom didn’t take him to pizza

查看答案和解析>>

同步練習(xí)冊答案