It’s hard not to feel cheated and over-charged when you receive unexpected roaming (漫游) charges while traveling abroad—whether they come from making phone calls or checking e-mails.
Jeff Gardner received an $ 11,000 bill from Verizon after spending four days in Jamaica. Before the trip, Mr. Gardner, who runs a fly-fishing business in Grayling, Michigan, said he called Verizon to find out what it would cost to use his cellphone for calls and his wireless card to check e-mails while in Jamaica. He said he was told that calls would be about $ 2 a minute and that there would be no extra charges for data as he was on an unlimited plan. The latter part turned out to be wrong.
“I don’t mind paying a fair amount for fair service, but $11,000 for four days is ridiculous,” said Mr. Gardner, who used his phone carefully and economically on the trip. He also tried to check and send e-mails using his wireless card, but quickly gave up after the e-mails didn’t go through. Still, his Verizon bill said more than 500,000 kilobytes (千字節(jié)) of data was delivered while he was in Jamaica, an amount Mr. Gardner said is 100 times what he normally uses in a month.
As travelers increasingly use smart phones abroad in the same way they do at home—to check e-mails, update Facebook and Twitter and pull up online maps—many are facing costly roaming fees, which providers charge when customers use their phones outside their service area. In fact, roaming charges have gotten so out of hand that the Federal Communications Commission has proposed a plan that would require wireless companies to send their customers a voice or text message when they are approaching their plan’s limit, when they have reached that limit and when they are starting to result in roaming fees.
小題1:Why did Jeff Gardner call Verizon before his trip to Jamaica?
A.To hand over his business.
B.To check his cellphone bill
C.To find out information about Jamaica.
D.To find out information about roaming charges.
小題2:What does the underlined sentence in Paragraph 2 mean?
A.Extra charges were made for Jeff Gardner’s data delivery.
B.Jeff Gardner’s calls were charged over $2 per minute.
C.Jeff Gardner’s plan turned out to be limited.
D.Jeff Gardner had difficulty delivering data abroad.
小題3:During the trip, Jeff Gardner______.
A.was careless with phone use
B.delivered no more data than at home
C.received quite poor e-mail services
D.frequently used his wireless card to send e-mails
小題4:What should wireless companies do according to the Federal Communications Commission?
A.Make customers know when they’re outside their service area.
B.Get customers informed when they’re near the limit of their plan.
C.Stop serving customers when they’ve reached their plan’s limit.
D.Limit some services to reduce the amount of roaming charges abroad.

小題1:D
小題2:A
小題3:C
小題4:B

試題分析:你有過高昂的手機漫游費的經(jīng)歷嗎?你認為這合理嗎?Jeff Gardner在去牙買加旅游前咨詢時,運營商說費用很低,結(jié)果四天的旅游讓他收到了一萬一千美元的漫游費。而他連一個電子郵件都沒查到和寄出。很多人有過類似的經(jīng)歷。運營商應(yīng)該事先告知用戶要收取漫游費。
小題1:細節(jié)理解題。根據(jù)第二段he called Verizon to find out what it would cost to use his cellphone for calls and his wireless card to check e-mails while in Jamaica.可知。他打電話是要咨詢關(guān)于手機漫游的問題。故選D。
小題2:句意猜測題。根據(jù)下一段的單據(jù)花費是四天$11,000可知,咨詢說的每分鐘$ 2是錯的。故選A。
小題3:細節(jié)理解題。根據(jù)第三段介紹,他發(fā)電子郵件沒成功很快就放棄了,說明電子郵件服務(wù)差,所以選C。
小題4:細節(jié)理解題。根據(jù)文章最后一句話可知,通訊公司應(yīng)該在消費者將要超過其計劃消費時提前告知手機用戶。故選B。
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This week is National Volunteer Week, a time for the Canadian Red Cross to recognize our dedicated (有奉獻精神的) volunteers who devote their time and talents from coast to coast. Over the course of the week we will use this blog to share stories about our volunteers and the amazing work they do --- a small part of the outstanding individuals across the country.
Take Saskatchewan for example. Last year that province was hit by wide-spread flooding, a hurricane and forest fires. Canadian Red Cross staff and volunteers went to work right away and helped more than 2,100 adults and 775 children recover the basic necessities of life.
It’s important to share stories from volunteers to truly appreciate what they do. Christine Hoffman is a Disaster Response Volunteer in Canadian Red Cross in Saskatchewan. She’s a veteran Red Crosser for about 16 years. Still nothing could have prepared her for the call she took in the Recovery Center last year in response to flooding in Maple Greek. This story is best told in her own words. This is what she said:
“I will never forget the first phone call I took in the Recovery Centre. A young man called asking what services Red Cross was offering in town. As we were talking, he told me he had a rope in his backyard but he thought he would be using it for other reasons. My heart stopped. I told him to come to see us so we could work together on a plan to improve his situation. He came in a little while later. Nearly two hours later he left standing straight up with tear- filled eyes. He thanked me for convincing him to come in. His home had been destroyed, but together we put together a plan and he was eventually able to move back into his own home.”
During National Volunteer Week 2011, let’s thank Christine, and the many other volunteers like her. Thanks for making us proud!
小題1:According to the second paragraph, Canadian Red Cross’ action is ______
A.slowB.quickC.helplessD.disappointing
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A.CarelessB.ExperiencedC.UnskillfulD.Optimistic
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A.excitementB.a(chǎn)ngerC.happinessD.nervousness
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A.The young man felt sad for Christine Hoffman because of her poor experience
B.The young man was persuaded by Christine Hoffman and decided to live on
C.Christine Hoffman made the young man sad and he cried
D.Christine Hoffman offered to give the young man a little money to help him
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A.How to become a volunteer
B.An excellent volunteer and her family
C.Volunteers and their amazing work
D.What the Canadian Red Cross does

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小題1:The second paragraph indicates the importance of               .
A.impressing professorsB.getting on well with classmates
C.creating a professional imageD.dressing appropriately
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A.choose a logo that suits their age
B.try to load up on well-known logos
C.use logos to show who they are
D.find their identity by trying different logos
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