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In ancient Egypt,the pharaoh(法老)treated the poor message runner like a prince when he arrived at the palace, if he brought good news. However,if the exhausted runner had the misfortune to bring the pharaoh unhappy news,his head was cut off.
Shades of that spirit spread over today's conversations. Once a friend and I packed up some peanut butter and sandwiches for an outing. As we walked light-heartedly out of the door,picnic basket in hand,a smiling neighbor looked up at the sky and said,"Oh boy,bad day for a picnic. The weatherman says it's going to rain." I wanted to strike him on the face with the peanut butter and sandwiches. Not for his stupid weather report,for his smile.
Several months ago I was racing to catch a bus. As I breathlessly put my handful of cash across the Greyhound counter,the sales agent said with a broad smile,"Oh that bus left five minutes ago." Dreams of head-cutting!
It’s not the news that makes someone angry. It’s the unsym pathetic attitude with which it’s delivered(遞送). Everyone must give bad news from time to time, and winning professionals do it with the proper attitude. A doctor advising a patient that she needs an operation does it in a caring way . A boss informing an employee he didn’t get the job takes on a sympathetic tone. Big winners know, when delivering any bad news, they should share the feeling fo the receiver.
Unfortunately,many people are not aware of this. When you're tired from a long flight,has a hotel clerk cheerfully said that your room isn't ready yet?When you had your heart set on the toast beef,has your waiter merrily told you that he just served the last piece?It makes you as traveler or diner want to land your fist right on their unsympathetic faces.
Had my neighbor told me of the upcoming rainstorm with sympathy(同情),I would have appreciated his warning. Had the Greyhound salesclerk sympathetically informed me that my bus had already left,I probably would have said,"Oh,that's all right I'll catch the next one." Big winners,when they bear bad news,deliver bombs with the emotion the bombarded(被轟炸的)person is sure to have.
小題1:In Paragraph 1,the writer tells the story of the pharaoh to ____.   
A.make a comparisonB.introduce a topic
C.describe a sceneD.offer an argument
小題2:In the writer's opinion,his neighbor was ___.   
A.friendlyB.warm-heartedC.not considerateD.not helpful
小題3:From "Dreams of head-cutting!"(Paragraph3),we learn that the writer___.   
A.was mad at the sales agent
B.was reminded of the cruel pharaoh
C.wished that the sales agent would have had dreams
D.dreamed of cutting the sales agent's head that night.
小題4:What is the main idea of the text?   
A.Delivering bad news properly is important in communication.
B.Helping others sincerely is the key to business success.
C.Receiving bad news requires great courage.
D.Learning ancient traditions can be useful.

小題1:B
小題2:C
小題3:A
小題4:A

試題分析:文章介紹了在給別人傳遞壞的消息的時候,要注意方式的準確和得體。
小題1:推理題:本文主要圍繞"好消息使人高興,壞消息令人氣憤"來論述,所以第一段應該是本文作者用于引入主題的段子。故選B。
小題2:推理題:根據文章第二段中“ I wanted to strike him on the face with the peanut butter and sandwiches. Not for his stupid weather report,for his smile”我想把花生醬和三明治拍到他的臉上。不是因為他愚蠢的天氣預報,而是因為他的微笑。由此可知作者認為鄰居不為別人考慮,沒有同情心。故選C。
小題3:推理題:由于售票員是大笑著說,有幸災樂禍的樣子,所以作者很是惱火生氣,但并非真的要砍她的頭。故選A。
小題4:主旨題:通讀全文可以知道作者要給我們講的是在給別人傳遞壞的消息的時候,要注意方式的準確和得體的重要性。故選A。
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