Question

書(shū)面表達(dá)

　　假如你是一商店售貨員，實(shí)際工作中你對(duì)商店的管理有一些自己的想法，于是寫(xiě)了一封信給你的經(jīng)理，反映了以下問(wèn)題：

　　(1)顧客是上帝的觀念還沒(méi)有被工作人員接受。有些人甚至對(duì)衣著差點(diǎn)的顧客態(tài)度粗魯。

　　(2)服務(wù)員缺少（lack）應(yīng)有的實(shí)用知識(shí)，使得商店經(jīng)營(yíng)不佳。因此，培訓(xùn)服務(wù)員很有必要。

　　(3)商店信息不靈，應(yīng)配備現(xiàn)代化設(shè)備，以便在競(jìng)爭(zhēng)中獲得必要的信息。

參考詞匯：the idea that…/be rude to…/be poorly dressed /be badly operated…/be not well informed/be equipped with

Answer 1

答案：略
解析：

Dear manager: 　　I'm one of the assistants in our department store. While working, I think a lot about the shop management. I am writing to you to express my own opinion. 　　First of all, the idea that the customer is God isn't accepted by workers. Some are even rude to those who are poorly dressed. secondly, the store is badly operated for many assistants lack necessary practical knowledge. Thirdly, it's not well informed. In order to get necessary information, it should be equipped with modern equipment. Such are my suggestions. Would you please give some thought to them? Best wishes to you. Yours truly, ××