Finally, I got a part – time job working at the local coffee shop. I had figured that the job would be easy. However, the actual situation was not what I had expected. The customers were hard to please. There was always too much sugar, too little ice, or not enough skimmed milk. However, I kept at it.
One rainy day, Hank, one of my regular customers, came in looking sad and defeated. I asked what the problem was sand if we could help, but Hank wouldn’t tell me any details. He just said he felt like going to bed, pulling the sheets up over his head, and staying there for a few years. I knew exactly how he felt.
Before he left, I handed him a bag of his favorite type of doughnuts along with his iced coffee. He looked at me skeptically because he hadn’t ordered anything else except iced coffee.
“It’s on me,” I told him. “Have a nice day.”
He smiled and thanked me before turning around and heading back out into the rain.
The next day was a horrible one. The rain kept pouring down and I spent my afternoon hanging out the window, handing people their orders. What’s worse, no one felt like tipping that day.
However, around 7:00 pm, Hank drove up to the window. Instead of ordering anything, he handed me a single pink rose and a little note. He said that few people take the time to care about others nowadays and he was glad there we still people like me in the world. I was speechless and very touched; I hadn’t thought that I had done anything incredible.
The note read:
Christine,
Thanks for being so sweet, kind and thoughtful yesterday. I was sincerely touched by you. It is so nice to meet someone that’s nice, warm, sensitive and unselfish. Please don’t change your ways because I truly believe that you will excel. Have a great day!
Hank
Later, I did come across more complaining customers. But anytime I felt sad or just sick of coffee, I thought of Hank and his kindness. Then I would smile, hold my head up high, clear my throat and ask politely, “How can I help you?”
【小題1】How did the author feel after he began to work at the coffee shop?

A．Excited.B．Confused.C．Disappointed.D．Satisfied.
【小題2】What happened to the regular customer of the author?
A．He was very sick and had to stay in bed for some days.
B．He was not satisfied with the coffee served to him.
C．He was anxious to stay at home for a long time.
D．He was not feeling himself for some reasons.
【小題3】．What does the underlined word “skeptically” probably mean in the passage?
A．questioninglyB．hopefullyC．a(chǎn)nxiouslyD．excitedly
【小題4】．It was Hank who helped the author realize the importance of        .
A．patience in one’s workB．being kind to regular customers
C．taking time to care about othersD．sticking to one’s own career
【小題5】What is the best title of the passage?
A．A Warm – hearted ManB．Coffee Shop Kindness
C．My Part – time JobD．A Horrible Raining Day


【小題1】C
【小題1】D
【小題1】A
【小題1】C
【小題1】B

解析試題分析：這篇文章主要講了發(fā)生在咖啡店的一件人與人有好的事情。
【小題1】 根據(jù)I had figured that the job would be easy. However, the actual situation was not what I had expected. The customers were hard to please. There was always too much sugar, too little ice, or not enough skimmed milk. However, I kept at it.
可知作者開始在咖啡店工作時，很失望，故選C。
【小題2】 根據(jù)One rainy day, Hank, one of my regular customers, came in looking sad and defeated.故選D。
【小題3】 根據(jù)because he hadn’t ordered anything else except iced coffee. 可知“skeptically”意思是懷疑地，所以答案為A。
【小題4】 根據(jù)He said that few people take the time to care about others nowadays and he was glad there we still people like me in the world，因此選C。
【小題5】 這篇文章主要講了發(fā)生在咖啡店的一件人與人有好的事情，因此選B。
考點：日常生活類短文閱讀理解
點評：要想答好題目，重在理解全文意思。這篇文章比較難，先看問題，再帶著問題讀短文，找出各段落的主旨句，理解全文內(nèi)容，總結(jié)全文中心，然后再回到問題上來，很容易選出正確答案。

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